Mary Ciocca
Glassboro
Summary
Proven track record in enhancing customer satisfaction and loss prevention at Walmart, showcasing strong asset protection and patience. Expert in maintaining cleanliness and hygiene, significantly improving facility environments. Demonstrates a commitment to safety and confidentiality, adept at restocking and safety monitoring, contributing to a positive and secure customer experience.
Overview
43
43
years of professional experience
Work History
Customer Host
Walmart
11.2021 - Current
- Played an active role in loss prevention efforts by monitoring suspicious activity and reporting incidents to management as needed.
- Enhanced customer satisfaction by providing excellent service and addressing inquiries in a timely manner.
- Provided exceptional hospitality by greeting customers warmly upon entry and assisting throughout their visit.
- Restocked returned items on sales floor to keep shelves, bins and racks replenished for customers.
- Kept entryways clean, neat and free of hazards such as excess water.
- Processed returns promptly, ensuring customer satisfaction while adhering to company policies.
- Maintained a clean and organized store environment, ensuring merchandise was easily accessible for customers.
Deli Clerk
Pathmark
02.1998 - 03.2011
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- closing and cleaning area mopping nights cleanig all the machines and whole kitchen at night
Janitor
Acme
03.1981 - 02.1984
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Education
GED -
Jenks
Philadelphia, PA03.1984
Skills
- Patience and Tolerance
- Cleanliness and hygiene
- Safety awareness
- Maintaining confidentiality
- Asset Protection
- Safety Monitoring
- Restocking skills
Timeline
Customer Host
Walmart
11.2021 - Current
Deli Clerk
Pathmark
02.1998 - 03.2011
Janitor
Acme
03.1981 - 02.1984
GED -
Jenks