Michael Jackson
Raceland,KY
Summary
Friendly and outgoing Customer Host adept at checking purchases and receipts, providing information to customers and verifying orders. Good interpersonal, communication and conflict resolution skills. Adept at supporting customer service, cashier and floor professionals by going above and beyond to monitor entrances and spot problems early. Well-versed in typical suspicious behaviors. Diligent about keeping entry areas neat and clean, hazards removed and electric carts charged. Offering [Number] years of retail experience and a hardworking attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Host
Walmart
03.2020 - 12.2022
- Greeted incoming customers and provided directions to different store locations.
- Monitored incoming and outgoing guests for signs of suspicious behavior.
- Kept entryways clean, neat and free of hazards such as excess water.
- Backed up cashiers during busy periods and breaks.
- Restocked returned items on sales floor to keep shelves, bins and racks replenished for customers.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Merchandised attractive shelf displays with current offerings to drive store sales.
Education
High School Diploma -
Newcastle High School
Newcastle, WY05.1977
Skills
- Customer Needs Assessments
- Store Layouts
- Shrinkage Prevention
- Bag Inspections
- Customer Directing
- Safety Awareness
- Receipt Reviews
- Asset Protection
- Security Support
- Closing Procedures
- Hygiene Standards
- Entrance Control
- Emergency Situations
Timeline
Customer Host
Walmart
03.2020 - 12.2022
High School Diploma -
Newcastle High School
Similar Profiles
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Giovonni MoralesGiovonni Morales
Grocrey Associate at WalmartGrocrey Associate at Walmart
Rashaad FosterRashaad Foster
Stocker at WalmartStocker at Walmart
Leona PolleyLeona Polley
Stocker at WalmartStocker at Walmart
Christopher C. WheatleyChristopher C. Wheatley
General construction member/ Laborer at Two guys construction ServicesGeneral construction member/ Laborer at Two guys construction Services