LEON EDGAR JENNETTE III
Buxton,NC
Summary
Hardworking representative focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Focused and dedicated to business success and efficiency. With a keen eye on keeping a happy and/or content environment for all.
Overview
9
9
years of professional experience
Work History
Innkeeper
Inn on Pamlico Sound
05.2024 - Current
- Maintained pristine facilities through diligent housekeeping and regular maintenance tasks.
- Organized special events for guests, such as wine tastings or guided tours, adding value to their stay experience.
- Increased customer service ratings through personable service.
- Handled guest complaints professionally, promptly addressing issues and rectifying situations to ensure satisfaction.
- Enhanced guest satisfaction by providing personalized services and attending to individual needs.
Cashier
Kats Deli
03.2019 - 05.2024
- Greeted customers and provided prompt and friendly service
- Answered questions regarding special and seasonal products
- Employed suggestive selling techniques to promote special and popular products
- Greeted guests, recorded orders, and coordinated well-timed delivery to reduce delays
- Replenished dining area supplies throughout shifts to keep team members efficient and guests satisfied
- Checked with customers to determine satisfaction and correct issues
- Maintained high customer satisfaction levels by going extra mile to personalize service
- Received feedback and complaints while demonstrating exceptional customer service
Manager's Assistant
Sundara Eclectic's
03.2022 - 07.2022
- Engaged productively with clients in person and via telephone
- Routed incoming correspondence and responses to customer inquiries
- Balanced team workload, productivity and financial targets by optimizing office personnel schedule
- Took initiative in handling problems and used independent judgment to take immediate corrective actions
- Maintained safe work environment for employees, vendors and customers
- Answered questions and recommended solutions to address escalated customer complaints
- Addressed and resolved customer inquiries and complaints to restore satisfaction
Manager
Gypsea Fleur
04.2021 - 12.2021
- Adhered to cash handling policies and procedures
- Provided feedback to store management on products, shortages, and damages
- Increased customer satisfaction ratings by providing prompt and accurate service
- Bagged and packaged customer orders and purchases
- Assisted customers with locating items, answered questions, and provided directions
- Recognized for providing strong customer service with high degree of accuracy
Shelf Stocker
Conners Supermarket
05.2016 - 08.2018
- Positioned products on shelves and leveraged promotional displays to improve product visibility
- Replenished new items and restocks to keep displays full for customers
- Unloaded new products, opened containers, and routed products to sales floor or storage locations
- Completed routine cycle counts to manage product inventory levels
Education
Associate of Arts -
College of the Albemarle
Manteo, NCHigh School Diploma -
Cape Hatteras Secondary School
Buxton, NCSkills
- Customer service
- Customer consulting
- Product knowledge
- Product sales
- Taking responsibility
- Asking for help when needed
- Maintaining a happy and safe environment
- Interpersonal understanding
- Networking and relationship building
- Food and beverage knowledge
- Guest Relations Management
- Online Reputation Management
Affiliations
- Member, DECA
- Member, Mural Club
- Volunteer, 2019 Ocracoke Giving Tree
Timeline
Innkeeper
Inn on Pamlico Sound
05.2024 - Current
Manager's Assistant
Sundara Eclectic's
03.2022 - 07.2022
Manager
Gypsea Fleur
04.2021 - 12.2021
Cashier
Kats Deli
03.2019 - 05.2024
Shelf Stocker
Conners Supermarket
05.2016 - 08.2018
High School Diploma -
Cape Hatteras Secondary School
Associate of Arts -
College of the Albemarle
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