Leonel Manzo
South Gate,CA
Summary
Accomplished Route Specialist with a proven track record at Sparkletts Water, enhancing safety compliance and customer satisfaction. Expert in GPS Navigation and adept at fostering client relationships, I significantly contributed to operational improvements and training initiatives. My leadership in Menzies Aviation further showcases my commitment to safety and organizational excellence, always prioritizing efficient, quality service delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Route Specialist
Sparkletts Water
Los Angeles, CA
12.2022 - Current
- Ensured compliance with Department of Transportation regulations by maintaining accurate records of hours worked, miles driven and records of pre trip/ post trip inspections or dvir.
- Maintained vehicle safety, conducting thorough pre-trip inspections and addressing any issues promptly.
- Provided excellent customer service, resolving complaints and answering inquiries in a professional manner.
- Assisted in training new hires, sharing best practices for navigation, time management, and safety protocols.
- Promoted a safe work environment by adhering to company safety guidelines and reporting any potential hazards encountered on the road.
- Established positive relationships with regular customers by delivering exceptional service tailored to their unique needs.
- Handled delicate or high-value items with care during transportation to ensure no damage or loss occurred during transit..
Aircraft Fueler Supervisor
Menzies Aviation
Los Angeles, CA
01.2017 - 11.2022
- Kept equipment clean and functional with regular inspections and upkeep.
- Drove tanker fuel trucks, hydrant trucks and stationary carts to complete work.
- Fueled airline equipment according to exact work orders.
- Completed documentation for work completed and fuel transferred or materials used.
- Handled aviation fuel and chemicals with correct procedures and quality control standards.
- Maintained accurate records of all fuel transactions to ensure proper billing and inventory management.
- Mitigated risks associated with static electricity buildup through proper grounding techniques during aircraft fueling operations.
- Contributed towards continuous improvement of fueling operations by providing constructive feedback during team meetings and collaborating with colleagues on refining processes.
- Assisted in developing emergency response plans for potential incidents involving aircraft fuels or related equipment.
- Promoted a safe work environment by constantly wearing appropriate protective gear and following established safety procedures.
- Provided superior customer service to pilots, crew members, and airport personnel during the refueling process.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
High School Diploma -
Alliance Collins Family Highschool
Huntington Park, CA06.2015
Skills
- Smith system training
- GPS Navigation Knowledge
- Transportation Planning
- Safety Compliance Awareness
- Organizational Competence
- Customer Service
Certification
Osha 10
Class A cdl with air brake and tanker endorsement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Route Specialist
Sparkletts Water
12.2022 - Current
Aircraft Fueler Supervisor
Menzies Aviation
01.2017 - 11.2022
High School Diploma -
Alliance Collins Family Highschool