Emily Meza
Houston,TX
Summary
Energetic student eager to apply knowledge of project coordination and completion to achieve company goals. Dedicated to working hard to make positive contributions.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Swarovski
Houston, TX
12.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Caterer
Family Business
Houston, Tx
01.2022 - Current
- Provided exceptional customer service by addressing guest inquiries and dietary needs.
- Prepared diverse menu items and maintained high food quality standards.
- Coordinated catering logistics by collaborating with event planners and venue staff.
- Provided friendly, courteous service to create memorable moments for guests.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Increased repeat business with exceptional service and attention to detail in event setup and execution.
Sales Associate
The Children's Place
Houston, TX
01.2024 - 03.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Checked inventory levels and placed supply orders.
Associate Sales Manager
Crockiando
Galena Park, TX
05.2021 - 11.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Helped customers locate products.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
Intern
Kinder Morgan, Inc
Houston, TX
09.2019 - 05.2022
- Sorted, organized and maintained files.
- Researched and reviewed information in support of daily objectives.
- Collaborated with team to optimize workflow and achieve objectives.
- Produced high-quality communications for internal and external use.
- Gathered, organized and input information into digital database.
Cashier
El Rancho Supermercado
Pasadena, TX
09.2020 - 04.2021
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Processed customer refunds and exchanges according to established guidelines.
- Collected and authorized payments of guests.
- Greeted customers entering store and responded promptly to customer needs.
Intern
Weatherford
Houston, TX
09.2018 - 05.2019
- Sorted, organized and maintained files.
- Provided clerical support, addressing routine and special requirements.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Developed social media content for Twitter, Instagram and Facebook.
- Assisted with projects by applying strong analytical skills and studies.
Education
High School Diploma -
Cristo Rey Jesuit College Prep School of Houston
Houston, TX05.2022
Skills
- Merchandise Packaging
- Price Identification
- Cash Register Operation
- Answering Customer Questions
- Microsoft Office
- Social Media Content Creation
- Obtaining Information
- Self-Motivated
- Customer Service
- Bilingual
Timeline
Retail Sales Associate
Swarovski
12.2024 - Current
Sales Associate
The Children's Place
01.2024 - 03.2024
Caterer
Family Business
01.2022 - Current
Associate Sales Manager
Crockiando
05.2021 - 11.2024
Cashier
El Rancho Supermercado
09.2020 - 04.2021
Intern
Kinder Morgan, Inc
09.2019 - 05.2022
Intern
Weatherford
09.2018 - 05.2019
High School Diploma -
Cristo Rey Jesuit College Prep School of Houston