Leonel Ponce
Miami,STATE_US
Summary
Detail-oriented Inventory Control Specialist with extensive experience in inventory management and relationship building. Skilled in implementing RFID technology to improve tracking processes and mentoring staff to achieve compliance and operational excellence.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Inventory Control Specialist
Nordstrom
06.2003 - Current
- Managed inventory levels to ensure optimal stock availability across all departments.
- Developed and implemented efficient inventory tracking processes using advanced software systems.
- Conducted regular audits to maintain accuracy and compliance with company standards.
- Collaborated with cross-functional teams to streamline supply chain operations and reduce discrepancies.
- Trained and mentored junior staff on best practices in inventory management and control procedures.
- Led initiatives to improve inventory turnover rates, enhancing overall operational efficiency.
- Resolved discrepancies through detailed investigations, ensuring accuracy in reporting and accountability.
- Used equipment pallet jacks to move inventory.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Audited and corrected discrepancies in inventory numbers.
- Unloaded shipments, reviewed merchandise, and tracked paperwork.
- Trained new employees on inventory management best practices, contributing to a knowledgeable workforce capable of maintaining high standards of accuracy.
- Built strong vendor relationships for timely goods and materials deliveries.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Performed data entry and completed proper paperwork.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
Interim Assistant Manger
Nordstrom
03.2024 - 03.2025
- Led team in achieving sales goals through strategic inventory management and customer engagement.
- Developed training programs to enhance staff performance and service quality across departments.
- Implemented operational improvements that streamlined processes, resulting in increased efficiency and productivity.
- Ensured compliance with company policies and procedures, maintaining high standards of customer service.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Salesperson
Macys Department Store
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays to optimize customer engagement and sales potential.
Education
Bachelor of Arts -
Florida International University
Miami, FLSkills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- RFID file tagging
- RFID technology
- RFID readers
- RFID tools
- Troubleshooting RFID Systems
- MS word, excel, and outlook
- Microsoft teams
Certification
- A+ Computer Technician
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Interim Assistant Manger
Nordstrom
03.2024 - 03.2025
Inventory Control Specialist
Nordstrom
06.2003 - Current
Salesperson
Macys Department Store
Bachelor of Arts -
Florida International University