Summary
Work History
Education
Skills
Timeline
Generic

Leonel Tello

Brownsville,TX

Summary

Seasoned Maintenance Manager with a proven track record at Walmart, enhancing equipment reliability and optimizing inventory management. Expert in preventive maintenance and project management, coupled with exceptional team leadership abilities. Achieved significant improvements in operational efficiency and safety, fostering strong inter-departmental collaborations. Demonstrates unparalleled commitment to customer satisfaction and repeat business through empathetic client engagement and effective problem-solving.

Work History

Maintenance Manager

Walmart
  • Supervised employee performance, preventive maintenance, and safety.
  • Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
  • Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
  • Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.

CSR, Sales

Barri Financial Group
  • Built strong relationships with clients, leading to repeat business and referrals.
  • Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
  • Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
  • Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.

CSR, Sales

The Home Depot Inc
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.

Education

High School Diploma - Criminal Justice

Gladys Porter High School
Brownsville, TX
06.2010

Skills

  • Preventive Maintenance
  • Project management
  • Equipment troubleshooting
  • Maintenance planning
  • Work order management
  • Team leadership

Timeline

Maintenance Manager

Walmart

CSR, Sales

Barri Financial Group

CSR, Sales

The Home Depot Inc

High School Diploma - Criminal Justice

Gladys Porter High School

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Leonel Tello