Leonela Diaz
Stratford,CT
Summary
To obtain a stable position that will utilize my knowledge, skills, and enable professional growth. Results-driven Branch Supervisor successful at overseeing diverse areas to enable business success. First-rate trainer and coach with exceptional communication and organizational abilities. Superior work ethic combined with uncompromising integrity. Advanced user of [Software Program].
Overview
10
10
years of professional experience
Work History
Branch Supervisor
GE Credit Union
01.2017 - Current
- Reviewing loan applications for completeness and accuracy before forwarding to underwriters for approval
- Training new employees in the policies and procedures of the bank
- Interacting with customers to provide information about banking products and services and resolving customer issues
- Reviewing account activity to identify potential fraud or money laundering activities
- Packaging cash and rolling coins to be stored in drawers or the bank vault
- Actively contribute to meet the branch business goals
- Open and close a variety of types of accounts, process address changes, and collect security box rental fees.
Cashier
VIP wash & Lube
01.2014 - 01.2017
- Greet customers entering establishments
- Answer customer’s questions, and provide information on procedure and policies
- Count money in cash drawer at the beginning of the shifts to ensure that amount is correct and there is adequate change
- Receive payment by cash, credit cards, voucher, or automatic debits and refunds
- Post charges against corporate accounts
- Stock shelves and mark prices on items.
Education
Skills
- Bi-lingual English and Spanish
- Microsoft proficient
- Personnel Oversight
- Currency Transaction Management
- Sales Strategies
- Budget Planning
- Inventory Control
Languages
Spanish
Native or Bilingual
Timeline
Branch Supervisor
GE Credit Union
01.2017 - Current
Cashier
VIP wash & Lube
01.2014 - 01.2017