Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Leonna Postley

Decatur,GA

Summary

I am a very dedicated and hard worker. Was on previous job for 16 years.  The company shut down our  whole department so now i'm looking for employment.  If it wasn't for that i would still be there.  Willing to work if you'll give me the oppurtunity.

Overview

17
17
years of professional experience

Work History

Facility Assignment Specialist

AT&T
Atlanta , Ga
08.1999 - 03.2016
I assisted outside techs with trouble shooting telephone lines.  The technician fixed the trouble with the outside line.  I fixed the trouble through the computer. I changed cable and pairs and worked work orders to give telephone and adsl lines service.

Education

High School Diploma - undefined

Stone Mountain High School
Stone Mountain, Georgia
1997

Skills

  • Internet research
  • Troubleshooting expert
  • Extensive experience with [tools of trade]
  • Good communication skills
  • General math skills
  • Good judgment
  • Good multitasker
  • Fast learner
  • Basic computer skills
  • Equipment problem resolution
  • Strong team player
  • Strong written and verbal communication skills
  • Working night shift

Accomplishments

    I have numerous employee of the months for going over and beyond for AT&T.  I have numerous team lead awards for providing excellent service and assisting my fellow employees with problems they were having.
  • Reporting
    Responsible for daily reporting on production equipment, including parts produced, downtime minutes, and any quality concerns.
  • Testing
    Inspected and tested machinery and equipment to diagnose machine malfunctions.
  • Customer Satisfaction
    Achieved high customer satisfaction for professional installation of [equipment].

Timeline

Facility Assignment Specialist

AT&T
08.1999 - 03.2016

High School Diploma - undefined

Stone Mountain High School

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Leonna Postley