Leonor Belderes
Store Manager
Kennesaw,GA
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
17
17
years of professional experience
Work History
Store Manager
Dollar Tree
08.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager of Operations
Desperate Housewares
01.2011 - 06.2023
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Increased sales by 300% with digital marketing
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Head Custodian
Cobb County School District
08.2008 - 05.2019
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Checked in and stocked inventory throughout facility.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Customer Service
- Check the facility and report any maintenance job
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
Education
BBA - Accounting
Kennesaw State University
Kennesaw, GA05.2019
Skills
- Marketing and Advertising
- Sales Expertise
- Problem-solving
- Customer relations
- Store operations
- Team leadership and coaching
- Team motivation
- Operations management
- Relationship building and management
- Strategic planning
- Sales analysis
- Multitasking and organization
Timeline
Store Manager
Dollar Tree
08.2023 - Current
Store Manager of Operations
Desperate Housewares
01.2011 - 06.2023
Head Custodian
Cobb County School District
08.2008 - 05.2019
BBA - Accounting
Kennesaw State University
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