Leonor Gonzalez

• Assessed staff training needs, developing targeted programs that improved skills and knowledge within the workforce.
• Interacted well with customers to build connections and nurture relationships.
• Cultivated a positive work environment by promoting employee engagement initiatives and fostering open lines of communication among team members.
• Conducted regular performance evaluations, identifying areas for improvement and providing constructive feedback to staff members.
• Developed contingency plans for potential risks or challenges in order to maintain business continuity during unforeseen events.
• Enhanced team productivity by optimizing workflows and task delegation.

• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Monitored budget and utilized operational resources.
• Oversaw day-to-day production activities in accordance with business objectives.
• Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
• Defined, implemented, and revised operational policies and guidelines.
• Collaborated with senior management to develop and execute long-term corporate goals and objectives.
• Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.

• Maintained compliance with industry regulations, ensuring adherence to all relevant laws and guidelines.
• Managed day-to-day development issues.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Conduct surveys to ensure compliance with State and Federal Regulations mainly in Assisted Living Facilities, Adult Family Homes, Adult Day Care centers , Crisis Stabilization Units and Nursing Homes.

Optimized reporting processes to ensure timely and clear communication of evaluation findings to providers and the Agency.