Leora Sales
Ashville,OH
Summary
Detail-oriented professional with strong communication and organizational skills, seeking to transition into an Intake Specialist role. Experienced in managing client interactions, gathering information, and providing exceptional customer service in fast-paced environments. Proven ability to handle sensitive information with confidentiality and compassion. Eager to leverage problem-solving abilities and a commitment to supporting individuals in navigating intake processes to enhance client experiences.
Overview
7
7
years of professional experience
Work History
STNA
Arcadia Home Care
05.2022 - 04.2024
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Assisted patients in daily activities, promoting their independence and dignity.
- Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
- Working apart of team to provide the best care for patients
Participant Supervisor
All R Friends
05.2020 - 04.2022
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Medical Courier
Carelinc
09.2017 - 05.2020
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
Education
High School Diploma -
South High School
Columbus, OHNo Degree - Social Work
Columbus State Community College
Columbus, OHSkills
- Supportive Team Player
- Compassionate communication
- Critical Thinking Skills
- Follow-up skills
- Active Listening
- De Escalation Tactics
- Data Confidentiality
- Data Entry
- Attention to Detail
- Goal Setting
Timeline
STNA
Arcadia Home Care
05.2022 - 04.2024
Participant Supervisor
All R Friends
05.2020 - 04.2022
Medical Courier
Carelinc
09.2017 - 05.2020
High School Diploma -
South High School
No Degree - Social Work
Columbus State Community College
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