Leosol Canonizado
Ambrosia QSQ
Port Orchard,WA
7
years of professional experience
Customer-driven Assistant Manager with a strong background in fast-paced quick-service restaurant operations. Led teams in delivering outstanding service, managing cash transactions, and controlling inventory. Thrived in high-volume environments, consistently achieving company objectives. Ready to apply transferable skills and a sales-oriented approach in an entry-level Retail Sales role.
Work History
Assistant Manager
7 Years 3 Months- Led team members during busy shifts, delegated responsibilities, and maintained productivity and service standards.
- Trained and supported employees on customer service, sales techniques, company procedures, and operational standards.
- Recommended menu items, upgrades, and promotions to enhance customer experience and drive sales.
- Assisted customers with questions, requests, and concerns, using active listening and problem-solving skills to resolve issues professionally.
- Managed daily inventory, monitored product levels, received supplies, and communicated replenishment needs to ensure operational efficiency.
- Recommended additional menu items, upgrades, and promotions to customers, developing transferable upselling and sales skills.
- Handled cash, credit/debit transactions, refunds, and register procedures accurately while following company policies.
- Resolved customer complaints and difficult situations calmly and professionally, achieving solutions that balanced customer satisfaction with company interests.
- Worked effectively under pressure while balancing customer needs, employee support, operational responsibilities, and business priorities.
- Supervised daily floor operations to maintain service flow and guest satisfaction.
- Coordinated front-of-house and back-of-house teams during peak meal periods.
Education
High School Diploma
Associate in General Studies
Skills
Sales & Upselling
Client relationship management
Product Knowledge & Merchandising
Financial Transaction Management
Inventory management
Operational Risk Management
Floor engagement
Opening & Closing Procedures
Meeting Sales & Performance Goals
Training expertise
Multitasking in High-Volume Environments
Conflict Resolution
Effective communication
Quick learner
Adaptable Scheduling
Proactive work ethic
Timeline
Assistant Manager
Ambrosia QSQ
07.2019 - 10.2026Read More
South Kitsap High School
High School Diploma
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Olympic College
Associate in General Studies
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