Jayda Marable
Helena
Summary
Results-driven Assistant Manager with over 6 years in retail management and team leadership. Expertise in inventory management, merchandising, and staff training, coupled with a strong focus on customer relationship building and operational efficiency. Currently pursuing a Bachelor’s degree in Early Childhood Education, leveraging effective communication and organizational skills to enhance team performance.
Overview
7
7
years of post-secondary education
10
10
years of professional experience
Work History
Assistant Manager
Plato’s Closet
Hoover
2019.10 - Current
- Lead, motivate, and support team members to maintain a positive and productive work environment.
- Train and mentor new employees on company policies, customer service standards, and operational procedures.
- Assisted in daily operations of high-volume retail store, ensuring high standards of customer service.
- Resolved customer concerns professionally, contributing to strong customer satisfaction.
- Assist with inventory management, including receiving shipments, processing inventory, organizing stock, and maintaining accurate inventory records.
- Stock and merchandise sales floor displays to create an organized, visually appealing shopping experience and maximize sales opportunities.
- Operate cash registers, process transactions accurately, and balance cash drawers.
- Assist with opening and closing procedures and overall store operations.
- Supported team members with daily tasks, facilitating smooth operations and enhancing team collaboration.
Child Care Worker
UAB Daycare
Birmingham
2018.07 - 2019.07
- Supervised and cared for children in a safe, engaging, and nurturing environment.
- Facilitated educational and recreational activities that promoted child development.
- Updated parents and staff on children's daily progress and needs to foster strong communication.
- Planned and implemented age-appropriate educational programs for diverse learning needs.
- Maintained a clean, organized, and structured classroom environment.
- Communicated effectively with parents and staff regarding children’s daily progress and needs.
- Partnered with parents to identify and address children's developmental concerns and track progress.
Cashier / Customer Service
Firehouse Subs
2016.06 - 2018.01
- Provided friendly, efficient customer service, enhancing customer satisfaction in a fast-paced environment.
- Accurately processed customer transactions, ensuring smooth payment experiences with cash and credit card.
- Assisted customers by resolving concerns and providing a positive dining experience.
- Worked collaboratively with team members to ensure smooth daily operations.
- Resolved customer concerns effectively, contributing to a positive dining experience.
Education
Bachelor of Science - Early Childhood Education
University of Alabama at Birmingham
Birmingham, AL 2019.07 - 2026.07
Skills
- Retail Management
- Team Leadership
- Customer Service
- Inventory Management
- Merchandising & Stocking
- Staff Training
- Social Media Marketing
- Sales & Upselling
- Cash Handling
- Inventory Control
- Administrative Support
- Communication
- Time Management
- Problem Solving
- Microsoft Office
- Organization
- Guest Relations
- Leadership
- Classroom Management
- Customer engagement
- Social media marketing
- Employee training
- Problem solving
- Marketing
Timeline
Assistant Manager
Plato’s Closet
2019.10 - Current
Bachelor of Science - Early Childhood Education
University of Alabama at Birmingham
2019.07 - 2026.07
Child Care Worker
UAB Daycare
2018.07 - 2019.07
Cashier / Customer Service
Firehouse Subs
2016.06 - 2018.01