LEOW KERI CHAO
Oakland,CA
Summary
Compassionate and community-focused professional with experience supporting individuals through outreach, peer support, and program coordination in nonprofit and community settings. Skilled at building trust with diverse populations and connecting individuals to resources. Committed to trauma-informed care, equity, and supporting vulnerable populations with dignity.
Overview
3
3
years of professional experience
Work History
Office Administrator/Ambassador
Trybe
03.2024 - 12.2025
- Provided administrative support for nonprofit programs focused on youth development and community wellness.
- Coordinated schedules, maintained program documentation, and assisted with event planning.
- Supported outreach initiatives by connecting participants to resources and community services.
- Helped manage communications with participants, volunteers, and partner organizations.
- Strengthened organizational efficiency and supported staff in delivering trauma-informed programs.
Guest Advocate
Target
12.2022 - 02.2024
- Delivered professional service to a diverse customer base in a fast-paced environment.
- Resolved concerns calmly and efficiently, showing patience and active listening.
- Collaborated with team members to support a welcoming and inclusive environment.
- Developed transferable skills in communication, conflict resolution, and problem-solving.
Education
High School Diploma -
Oakland High School
Oakland, CaSkills
- Community Outreach & Engagement
- Crisis Response & De-Escalation
- Conflict Resolution & Mediation
- Resource Navigation & Referrals
- Mental Health Advocacy
- Event & Workshop Coordination
- Relationship Building
Timeline
Office Administrator/Ambassador
Trybe
03.2024 - 12.2025
Guest Advocate
Target
12.2022 - 02.2024
High School Diploma -
Oakland High School