Lequan Parker Jr
Los Angeles,CALIFORNIA
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, evidenced by my role at Sofi Stadium. Skilled in fast service delivery and adept at managing multiple tasks efficiently. Demonstrated ability to maintain high safety standards and resolve complaints swiftly, ensuring a positive environment. Expertise in team training and possesses a valid CA driver's license, showcasing a blend of hard and soft skills.
Overview
3
3
years of professional experience
Work History
Concession Stand Worker
Sofi Stadium
08.2023 - 02.2024
- Used cash register to tender change and process cash and credit card payments.
- Handled customer interactions greatly.
- Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
- Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
- Adhered to health and safety regulations, maintaining proper food handling practices at all times.
Customer Greeter
Buffalo Wild Wings, BWW
05.2023 - 07.2023
- Enhanced customer satisfaction by providing a warm and welcoming atmosphere upon entry.
- Showcased exceptional multitasking abilities by simultaneously greeting incoming customers, directing them to appropriate tables and managing a consistent flow of traffic during busy periods.
- Participated in ongoing training sessions to continuously improve skills and stay current on industry trends.
- Handled customer complaints professionally, resolving issues in a timely manner to maintain satisfaction levels.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
FC Associate
Amazon
10.2022 - 04.2023
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Job responsibilities included offloading stock deliveries, processing work orders, and packaging orders for distribution.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
Intern Trainee
Smart And Final
06.2021 - 09.2021
- Assisted in store with various things including cleaning store as well as organizing stores items.
- Assisted elderly customers or any customer of need with groceries to vehicle if need be.
- Assisted customers with locating items in store.
Education
Associate of Arts - Kinesiology
Los Angeles Southwest College
Los Angeles, CA06.2024
High School Diploma -
Westchester High School
Los Angeles, CA06.2021
Skills
- Organized multi-tasker
- Fast and efficient service worker
- Initiative and Proactivity
- Team Member Training
- Cleaning and sanitation
- Listening and Comprehension
- Flexible Schedule Adaptability
- Valid CA driver's license
Timeline
Concession Stand Worker
Sofi Stadium
08.2023 - 02.2024
Customer Greeter
Buffalo Wild Wings, BWW
05.2023 - 07.2023
FC Associate
Amazon
10.2022 - 04.2023
Intern Trainee
Smart And Final
06.2021 - 09.2021
Associate of Arts - Kinesiology
Los Angeles Southwest College
High School Diploma -
Westchester High School
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