LeQuasha Harrison
Charlotte,NC
Summary
Detail-oriented and results-driven professional with nearly 10 years of customer service experience and 5 years in the insurance industry, specializing in auto and health insurance. Experienced in high-volume data entry, policy documentation, claims support, account management, and maintaining accurate records while ensuring compliance with company policies and procedures. Recognized for strong problem-solving abilities, exceptional organizational skills, and the ability to manage multiple priorities in fast-paced environments. Proficient in Microsoft Office Suite and navigating multiple computer systems with speed and accuracy. A quick learner who thrives independently and collaboratively, committed to delivering outstanding service and contributing to operational efficiency.
Overview
1
1
Certification
2
2
years of post-secondary education
8
8
years of professional experience
Work History
Licensed Insurance Agent
Progressive
08.2024 - Current
- Evaluated client needs to provide tailored policy recommendations.
- Assisted clients in selecting appropriate insurance coverage options.
- Processed policy applications and renewals efficiently and accurately.
- Collaborated with underwriting team to address client inquiries swiftly.
License Insurance Agent
USAA Insurance
02.2022 - 08.2024
- Educated clients on insurance products and coverage options.
- Assisted clients with policy selection and application processes.
- Processed insurance claims efficiently and accurately for clients.
- Conducted policy reviews to ensure compliance with regulations.
Insurance Advocate
Go Health
01.2020 - 01.2022
- Guided inbound consumer calls through initial buying process, screening to ensure transfer to appropriate sales team.
Benefits Verification Specialist
Humana
12.2018 - 12.2019
- Reviewed patient insurance information for eligibility and coverage verification.
- Collaborated with healthcare providers to gather necessary documentation for claims processing.
- Utilized proprietary software to input and track benefits verification requests efficiently.
- Analyzed complex benefit plans to determine coverage levels and limitations.
Education
Human Resouces -
Central Piedmont Community College
06.2022 - 08.2024
Diploma -
Hawthorne Academy of Health Sciences
Skills
- Self-motivated
- Fast learner
- Ability to work with or without supervision
- Ability to work in fast paced environments
- Capability of handling a variety of job tasks simultaneously
- Team contribution
- Organizational skills
- Detail oriented
Certification
- Licensed in Insurance Producer
- Employee Relations
- Personal Lines
Signature
LeQuasha Harrison, Sincerely
Timeline
Licensed Insurance Agent
Progressive
08.2024 - Current
Human Resouces -
Central Piedmont Community College
06.2022 - 08.2024
License Insurance Agent
USAA Insurance
02.2022 - 08.2024
Insurance Advocate
Go Health
01.2020 - 01.2022
Benefits Verification Specialist
Humana
12.2018 - 12.2019
Diploma -
Hawthorne Academy of Health Sciences