PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Timeline

LeQuita Watts

ALSAC (St. Jude Children’s Research Hospital)
Cordova,TN
2027
years of professional experience

Energetic and detail-oriented leader with extensive experience in donor relations, team leadership, and operational management. Proven track record of driving performance and enhancing donor engagement through effective coaching, data-driven insights, and cross-functional collaboration. Recognized for fostering a collaborative work environment that empowers teams to achieve ambitious goals while maintaining a focus on process optimization and strategic planning. Known for reliability, strong communication skills, and a commitment to cultivating a positive workplace culture that encourages innovation and productivity.

Work History

Supervisor – UOM Enterprise Support

ALSAC (St. Jude Children’s Research Hospital) | 2025 - Current
  • Lead daily operations by overseeing team performance, workflow execution, and adherence to organizational standards
  • Monitor and drive key performance metrics including call quality, response times, and donor retention
  • Coach and mentor team members to meet KPIs
  • Utilize Salesforce, Workday, and CRM tools for reporting

Supervisor in Training

2 Years 7 Months
ALSAC (St. Jude Children’s Research Hospital) | 10.2022 - 05.2025
  • Assisted supervisors in daily operations
  • Managed donor escalations

Specialist III – Donor Account Processes

10 Months
ALSAC (St. Jude Children’s Research Hospital) | 12.2021 - 10.2022
  • Maintained donor data and ensured accuracy

Specialist II – ECC Enterprise Support

11 Months
ALSAC (St. Jude Children’s Research Hospital) | 01.2021 - 12.2021
  • Built donor relationships and provided support

Customer Service Manager

11 Months
Dufresne Spencer Group | 02.2020 - 01.2021
  • Led team operations and training

Manager

19 Years
Best Wings of Memphis | 06.2000 - 06.2019
  • Managed daily business operations

Education

Bachelor of Business Administration

LeMoyne-Owen College

Skills

Team Development & Coaching
Performance Management & KPI Accountability
Cross-Functional Collaboration
Donor Relations & Escalation Management
Data Analysis & Reporting
Operational Efficiency & Process Improvement
Communication
Leadership
Microsoft Office
CRM Systems

Timeline

Supervisor in Training

ALSAC (St. Jude Children’s Research Hospital)
10.2022 - 05.2025Read More

Specialist III – Donor Account Processes

ALSAC (St. Jude Children’s Research Hospital)
12.2021 - 10.2022Read More

Specialist II – ECC Enterprise Support

ALSAC (St. Jude Children’s Research Hospital)
01.2021 - 12.2021Read More

Customer Service Manager

Dufresne Spencer Group
02.2020 - 01.2021Read More

Manager

Best Wings of Memphis
06.2000 - 06.2019Read More

Supervisor – UOM Enterprise Support

ALSAC (St. Jude Children’s Research Hospital)
2025 - CurrentRead More

LeMoyne-Owen College

Bachelor of Business Administration
Read More
LeQuita Watts