Hi, I’m
Lucinda (Lucy) Erbes
Summary
Excellent communicator with customer service experience. Very responsible, having held various responsibilities in retail including front desk/register, opening and closing and staff scheduling. Outgoing, personable, and hard working, with a passion to help and work with others. Has additional background in stage direction and crew work.
Overview
3
years of professional experience
1
Certification
Work History
Kalamazoo Fashion HouseKalamazoo, MI
Store Clerk and Cashier
08.2023 - Current
Job overview
- Works as Front Desk Clerk, handling customer service needs
- Often works alone in the store, handling many tasks at once, including cleaning the store, stylizing customers, and floor work.
Clover CleanersBurnsville, MN
Store Clerk and Cashier
12.2020 - Current
Job overview
- Works as Front Desk Clerk, handling customer service needs
- Provides organization in the front and back of the store, and staff scheduling.
Parks and RecreationSavage, MN
Lead - Tiny Tots
06.2022
Job overview
- Works with children aged 4-6 years old, planning and overseeing supervised structured activities
- Leads weekly planning activities and crafts
- Communicates with the parents to better understand the kid's needs.
Education
Western Michigan University
Music Therapy from Music Therapy
01.2026
University Overview
- Minor: Speech-Hearing Processes
- GPA: 3.45
Burnsville High SchoolBurnsville, MN
High School Diploma
06.2022
University Overview
GPA: 3.83
Skills
- Excels in event planning - with experience from positions in University Registered Student Organizations and Professional Fraternities
- Engaging personality that works well with others Values communication and collaboration
- Experience working with small and family run businesses
- Very organized and deadline driven
- Possesses a life-long love in music; can play guitar, ukulele, piano Classically trained in flute
Leadership Experience
- Kappa Kappa Psi, Elected Music Director for Rho class (2023-PRESENT) Scheduled and ran meetings for the Rho class of Kappa Kappa Psi to teach the traditional fraternity songs and hymns. Played piano to accompany and teach vocal parts.
- Kappa Kappa Psi, Appointed Ritual chair, (2024-PRESENT) Schedule and run meetings for my fraternity to teach members the rituals to uphold during each degree. Works with the president of the Fraternity to make sure these traditions are upheld during these rituals.
- Dalton Diversity Initiative, Appointed Membership Chair, (2023- PRESENT) Works with the president to schedule recruitment events, design flyers, and promote the RSO at events, such as the WMU Bronco Bash, and the WMU New Students admissions day.
- Dalton Diversity Initiative, Social Media Manager, (2023-PRESENT) Manages the Instagram account by designing and editing posts and responding to direct messages.
Additional experiences and leadership
- Drum major of Burnsville High School Marching band (2022 season)
- Lead Instructor for the City of Savage (MN) Parks Program (2023 season)
- WSA representative for Kappa Kappa Psi (2024-present)
- United Sound Mentor
- Member of the Student Music Therapy Association
- Attendant of North Central District Convention 2023 as a representative for Kappa Kappa Psi Mu Delta chapter
Accomplishments
- Lees Honor College
Certification
- CPR certified
Affiliations
- Flautist in Undergraduate woodwind Quintet
Languages
English
Professional
ASL
Limited
Timeline
Store Clerk and Cashier
Kalamazoo Fashion House
08.2023 - Current
Lead - Tiny Tots
Parks and Recreation
06.2022
Store Clerk and Cashier
Clover Cleaners
12.2020 - Current
Western Michigan University
Music Therapy from Music Therapy
Burnsville High School
High School Diploma