Reliable sales professional with outstanding customer service skills . Seeking a rewarding position in the related service and education sectors for personal and corporate growth.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Gilmore Crosby LLC
03.2024 - Current
Maximizes resident satisfaction by delivering prompt and courteous services that consistently exceeds industry standards.
Oversees all move-in/ out processes within the assigned portfolio including scheduling move-in/ out appointments, new/ old residents orientation, and issuing keys.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
Showed apartments to potential tenants and answered questions regarding community.
Outreach Executive
Oak Street Health
05.2022 - 04.2023
Cultivated positive relationships with community leaders, individuals and businesses across North & South Side Chicago areas
Spreading awareness to local neighborhoods through door-to-door and group canvassing with personalized approaches
Aggressively monitoring & maintaining a pipeline of 150+ seniors
Assigned with fulfilling strict monthly metrics set by senior management and board of directors
Aligned organization's mission with population needs, collaborating to optimize services and program resources.
Analyst
Northern Trust Bank
09.2019 - 03.2021
Interact with business partners and clients on various topics to maximize work efficiency
Verify data and resolve discrepancies in collaboration with vendors and internal personnel
Create, produce and deliver of checks in a timely matter to internal and external locations while following strict protocols
Analyzed, sort and record data used for internal and external purposes.