Hi, I’m
Leroy Benjamin
Valley Stream,NY
Summary
Dynamic security professional with a proven track record at Heron Towers, excelling in incident reporting and CCTV surveillance. Recognized for enhancing safety protocols and delivering exceptional customer service. Skilled in ID verification and adept at collaborating with law enforcement, ensuring a secure environment while fostering positive stakeholder relationships.
Overview
16
years of professional experience
1
Certification
Work History
Heron Towers
Security Officer/ Fire Guard
01.2010 - Current
Job overview
- Conducted routine inspections and patrols to identify potential hazards or security breaches.
- Assisted in emergency response procedures, providing support during incidents and evacuations.
- Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
- Enforced company policies and procedures to uphold a secure environment.
- Provided exceptional customer service by addressing inquiries and assisting visitors on-site.
- Collaborated with law enforcement and emergency services during investigations or emergencies.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
John Adams School Queens, NY
High School Diploma from Business
04.2008
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Patrol operations
- Security camera monitoring
- Security protocols
- ID verification
Certification
Security guard license
F-01 fire guard
Driver license
Timeline
Security Officer/ Fire Guard
Heron Towers
01.2010 - Current
John Adams School
High School Diploma from Business