Les Jones
Flagstaff,AZ
Summary
Objectives; A reliable and goal oriented worker. Eager to contribute to team success; through hardwork, problem solving and, high quality customer care. I am motivated to learn, grow and exceed company expectations.
Overview
7
7
years of professional experience
Work History
Residential Assistant (International School)
English First
06.2012 - 08.2016
- Oversee check-ins and check-outs during weekend shifts and help resolve any issues that may occur during night shifts.
- Communicate in an effective manner with co-workers regarding daily residence life activities.
- Assume a leadership role, particularly during crises, to calm students and provide effective solutions.
- Report any inconsistencies, conflicts or problematic situations to the School Director, Housing Director or Housing Coordinator.
- Respond appropriately and effectively to tasks assigned by the Housing Director.
- Ensure a safe environment for both residents and co-workers.
- Responsible for assisting minors if they need to see a doctor.
- Participate in meetings and training sessions, as scheduled.
Payroll & Benefits Assistant
The Evergreen State College
06.2013 - 06.2016
- Maintained employee personnel files of 1000 employees.
- Processed payroll reports and data entry.
- Assisted Payroll Coordinator with various research projects.
- Maintained confidentiality of records.
General Manager
Planet Fitness
12.2017 - 06.2019
- Maintained Facility upkeep and cleanliness.
- Assisted in hiring and training of new team members.
- Delegating tasks and creating game plans.
- Organized team building events and activities.
- Managed club inventory and processed orders to suppliers.
- Introduced new methods, practices and systems to reduce customer debt collection total.
- Reported issues to higher management with great detail.
- Created service tickets for out of order equipment.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
Education
Bachelor of Arts - Business Management
The Evergreen State College
Olympia, WA 09.2011 - 06.2016
Skills
Attentive to Details
Proficient in using Microsoft Excel and Microsoft Word
Exceptional communication skills
Team Player
Problem Solver
Timeline
General Manager
Planet Fitness
12.2017 - 06.2019
Payroll & Benefits Assistant
The Evergreen State College
06.2013 - 06.2016
Residential Assistant (International School)
English First
06.2012 - 08.2016
Bachelor of Arts - Business Management
The Evergreen State College
09.2011 - 06.2016