Lesedi Toussaint
LIC, NY, United States, 11109
Summary
Enterprise Risk Management professional with over 16 years of risk management experience, focusing on Risk Identification, Risk Assessments, Compliance, Strategic Analysis, New Product Approvals, Risk Oversight, Policy, Internal Controls Implementation & Testing.
Overview
7
7
years of professional experience
Work History
VP, Risk and Controls Officer - Enterprise Technology & Cyber Security
Citi
04.2024 - Current
- Advise the Technology, Data Management, Cyber Security, Enterprise Architecture, and Resiliency lead control officers on the Technology risk reporting process, policies, and procedures.
- Manage a team of risk management professionals in the identification and assessment of risks within the Enterprise Technology organization.
- Validate over 50 risks quarterly for accuracy of risk scoring and feasibility of mitigation plans.
- Analyze current global events, including regulatory changes, and advise senior leadership of emerging risks and their potential impact on the organization.
- Mapping existing risks to internal metrics and reviewing control effectiveness, reducing risk exposure by over 15%.
- Develop and implement strategic and process improvement initiatives that help reduce loss events and incidents by over 25%.
- Lead the development of governance and process oversight for new technology and cyber security activities.
- Assist with training and mentorship of new hires and junior colleagues.
VP, Risk and Controls Officer - Operations & Technology
Citi
04.2022 - 04.2024
- Advised the lead control officers from Technology, Data Management, Information Security, and Third-party Management on the enterprise risk reporting process, policies, and procedures.
- Validated over 100 risks quarterly for accuracy of risk scoring and feasibility of mitigation plans, which helped reduce risk exposure by 25%.
- Prepared quarterly enterprise risk reporting material for senior leadership's review.
- Assessed global events and advised senior leadership of emerging risks and their possible organizational impact.
- Mapped existing risks to internal metrics and reviewed the effectiveness of controls.
- Developed and implemented strategic and process improvement initiatives.
- Evaluated risks associated with new activities and changes in the business environment to ensure they were understood and adequately controlled.
- Performed user acceptance testing of risk management applications.
Senior Manager, Risk Management - New Commercial Products
American Express
05.2021 - 03.2022
- Chaired the biweekly New Product Approval Committee meetings.
- Led a Global team of risk management professionals in the end-to-end risk assessments of new or modified products, features, or benefits before launch.
- 300% increase in timely product launches through effective collaboration and streamlining of the product approval process.
- Presented risk assessments and recommended product risk ratings to Senior Leadership.
- Collaborated with risk pillar subject matter experts to reduce risk exposure by 80% or more by establishing effective controls and testing procedures.
- Created and updated Risk Management Policies and Procedures for Global Commercial Services.
- Collaborated with stakeholders to define risk appetite and tolerance levels for new commercial products and align risk management strategies with business goals.
- Established and maintained key risk indicators and performance metrics for new product portfolios, enabling accurate monitoring and reporting of risk exposure and control effectiveness.
- Conducted regular risk assessments and audits of new commercial products, identifying areas for improvement and implementing risk mitigation measures to enhance operational resilience.
Technology Compliance Program Manager
American Express
01.2020 - 05.2021
- Managed the CTO compliance program comprising Data Protection, Application Health, Disaster Recovery, and Vulnerability Management.
- Led a team and provided clear goals, which helped improve the CTO compliance score to over 90%.
- Designed and implemented quarterly training, which enhanced compliance with Enterprise and Regulatory standards.
- Collaborated with various business units to drive continuous improvement of the Technology compliance program.
- Developed monthly data analytics and reporting metrics to evaluate the success of the Technology Compliance Program.
Senior Lead - Enterprise Risk Management
WeWork
11.2018 - 01.2020
- Implemented the rollout of a Governance, Risk, and Compliance tool to help effectively reduce risk by 25%.
- Established a Global Enterprise Risk Management Framework and Risk Committee Charter.
- Conducted annual enterprise-wide risk self-assessments, which helped identify significant market concentration risk.
- Performed risk assessments on Mergers & Acquisitions, Supply Chain, and Billing & Payments, which produced cost savings of over 10%.
ERM Risk and Control Analyst
New York Community Bank
03.2018 - 11.2018
- Identified control gaps, reported findings, and proposed corrective actions to business risk owners.
- Performed qualitative and quantitative risk assessments on current and emerging risks.
- Evaluated and made recommendations on the adequacy/relevance/accuracy of department policies, processes, and procedures.
Education
Master of Science - Enterprise Risk Management
St. John's University
Manhattan, NY01-2018
Bachelor of Science - Public Relations
Clark Atlanta University
Atlanta, GA05-2007
Skills
- Leadership
- Risk Identification
- Risk Mitigation
- Strategic Risk Assessment
- Strategic Planning
- Cross Functional Collaboration
- Data/Trend Analysis
- Project Management
- Negotiations
Timeline
VP, Risk and Controls Officer - Enterprise Technology & Cyber Security
Citi
04.2024 - Current
VP, Risk and Controls Officer - Operations & Technology
Citi
04.2022 - 04.2024
Senior Manager, Risk Management - New Commercial Products
American Express
05.2021 - 03.2022
Technology Compliance Program Manager
American Express
01.2020 - 05.2021
Senior Lead - Enterprise Risk Management
WeWork
11.2018 - 01.2020
ERM Risk and Control Analyst
New York Community Bank
03.2018 - 11.2018
Master of Science - Enterprise Risk Management
St. John's University
Bachelor of Science - Public Relations
Clark Atlanta University
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