Mission-oriented, self-motivated, and dedicated progressive leader with over two decades of experience. Seeking a challenging and stable position with a reputable organization to leverage extensive skills, knowledge, and commitment to excellence.
Overview
22
22
years of professional experience
Work History
Center Operations Supervisor
United Service Organization (USO) at Quantico West Center
03.2023 - 02.2024
Manage day-to-day center operational procedures, ensuring a cost-effective, safe, welcoming, clean, and well-maintained environment
Develop, improve, and maintain working relationships with US Military, local business, and community leadership
Supervise volunteers for general and program activities, including recruitment, supervision, training, development, and recognition
Operate center within approved budgetary guidelines, including cash handling
Maintain accurate inventory and provide information for consolidated financial, operational, and statistical reports as requested
Engage in public speaking at community fairs and new military briefings
Maintained social media accounts.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Reduced operational costs by identifying areas for improvement and implementing cost-saving measures.
Created inclusive work culture cultivating diversity fostering collaboration among staff members.
Deputy
Stafford County Sheriff's Office
09.2022 - 03.2023
Provided courthouse security and Civil Process at Stafford County, Virginia Courthouse.
Sheriff
Winchester City Sheriff's Office
01.2014 - 09.2022
Led a staff of 36 with a high retention record, focusing on diversification and officer representation
Successfully structured and promoted staff to fulfill managerial duties within the deputy ranks
Administered multiple programs including court security & safety, active shooter response, and Crisis Intervention Team (CIT)
Monitored, protected, and resolved security issues with the public, court judicial staff, Judges, county, and city personnel
Obtained Accreditation, meeting Virginia Law Enforcement Professional Standards through policy and procedure coordination, improvement, and implementation
Managed a year-long, 4.5-million-dollar courthouse renovation, including the addition of 80 cameras and updating/adding a swipe access card door entry system
Managed a 1.5-million-dollar budget year-over-year for nine years
Led the Sheriff's Office to become the first City Sheriff's Office in Virginia to obtain a working explosive detection K-9 unit through successful programmatic planning and sourcing.
Deputy
Frederick County Sheriff's Office
08.2002 - 12.2013
Progressed from Deputy I through Deputy III
Served as Deputy assigned to Northwest Regional Drug Task Force
Promoted to Criminal Investigator.
Education
Cultural Diversity and Inclusion HR Certificate -
Cornell University
ECornell
01.2020
Police Science Certificate -
Laurel Ridge Community College
Winchester, VA
01.2009
Skills
Organizational Structuring
Customer Service
Staff hiring
Policy Development and Enforcement
Staff Leadership
Recruitment
Financial Management
Conflict Resolution
Hiring and Onboarding
Calendar Management
Staff Development
Operational Efficiency
Training
FBI Command Institute, 2016
National Sheriff’s Institute Leadership Academy, 2016
Community Service
Chamber of Commerce; Community Leadership Development program.
Appointed, Winchester City Social Services Board.
Master Mason and member in good standing, Hiram Lodge Winchester VA.
Past worthy Patron, Order of the Eastern Star, McKinley Chapter #19, Winchester.
Chairperson, Shawneeland Sanitary District Committee.
Youth Development Center Board President & member.
Author of two self-published children’s books, "Deputy Knowles Knows" and "Deputy Knowles Makes a Difference," as well as three other children’s books in the illustration phase; "Rodney the Rain Drop," "Ogie and Oliver," and "Rich and Rascal."
Military Service
Maryland Army National Guard, 1990, 1996
Virginia Army National Guard, 1996, 1998
Army Reserve 372th MP Regt, 80 DIV, 2004, 2006
Timeline
Center Operations Supervisor
United Service Organization (USO) at Quantico West Center
03.2023 - 02.2024
Deputy
Stafford County Sheriff's Office
09.2022 - 03.2023
Sheriff
Winchester City Sheriff's Office
01.2014 - 09.2022
Deputy
Frederick County Sheriff's Office
08.2002 - 12.2013
Cultural Diversity and Inclusion HR Certificate -
Cornell University
Police Science Certificate -
Laurel Ridge Community College
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