Les Wojdyla
Chicago,IL
Summary
PROFESSIONAL SUMMARY
Over 25 years of cumulative program/project, vendors management and consulting experience working with convergent (fixed and mobile) operators and IT integrators in start-up and operational modes in North America and Europe implementing, converting and integrating Data Networks (DN – WAN, LAN, WLAN), Voice Networks (VN – fixed voice, IPT) Operational (OSS – provisioning and mediation) and Business (BSS – billing and financial) Support Systems and setting up Data Operation Centers.
HIGHLIGHTS:
- Managed all life cycle phases of the projects including analysis, requirements definition, design, development, implementation, testing, integration, migration, cut-over, and operational phases of the projects.
- Selected and managed external vendors and contractors, negotiated contracts, defined staffing requirements, hired, trained and managed new resources.
- Managed multi-functional and multi-national resources throughout the life cycle of the projects.
- Performed well in the leadership roles with excellent communication skills coupled with business, project and process management.
- Accurately advised customers on the progress, issues and proposed solutions throughout the project life cycle and effectively mitigated project risks.
- Successfully delivered projects on time and within budget.
- Successfully utilized PMP, Synergy and various adaptations of PMP methodologies customized to specific customer’s needs.
Overview
35
35
years of professional experience
Work History
Senior Managing Consultant
TelAct Group, LLC
01.1998 - Current
- Performed in-depth research for new projects identification, and staffing requirements to source new opportunities.
- Created and negotiated sourcing plan to support new assignments
- Developed and maintained courteous and effective working relationships
- Used critical thinking to break down problems, evaluate solutions, and make decisions
- Identified issues, analyzed information, and provided solutions to problems
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Conducted presentations on research findings for clients or at research meetings
- Presented reports highlighted proposed changes regarding performance and efficiency enhancement
- Devised and optimized human resources processes, practices, and program initiatives
Senior Project Manager
Cisco, Orange Business Services
01.2014 - 01.2016
- Managed delivery project management and consulting services performing highly sensitive technology upgrades on behalf of customers for service provider
- Managed planning and coordinating activities between customers and service providers managing multinational global resources, mentoring resources, and mitigating conflicts
- Managed improvement of business processes to meet customer’s expectations
- Managed improvement relationships between various groups of customer
- Developed and maintained project budgets to control costs and meet organizational and project goals
- Developed and maintained relationships with key stakeholders to meet objectives and boost rapport
- Established and managed change management processes to fulfill successful project transitions
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives
- Analyzed project performance data to identify areas of improvement
- Monitored project progress, identified risks, and took corrective action as needed
- Developed and implemented project plans and budgets to ensure successful execution
- Sourced, vetted, and managed vendors needed to accomplish project goals
- Reported regularly to managers on project budget, progress, and technical problems
Senior Project Manager
Prime
01.2012 - 01.2014
- Managed IT infrastructure projects in North America
- Managed migration of technology, vendor selection and deployment, data (WAN, LAN, WLAN), and voice network (VN and IPT) migration for local Telco providers.
- Sourced, vetted, and managed vendors needed to accomplish project goals
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
Senior Project Manager
Orange Business Services
01.2006 - 01.2011
- Managed delivery of project management (PMP), consulting services, and technology migrations (Cisco Unified Solution) in Central, Eastern Europe and Russia
- Managed complex and large-scale MPLS, WAN, LAN, WLAN, IPT, CDN, Cloud Computing, and Data Centers migrations utilizing Cisco equipment (over 5000 users, 50 wiring rooms, 500 access, and 20 distribution switches per affiliate)
- Managed multinational and cross-functional resources and executing migration plans (architects, designers, configurators, site technicians, and external vendors)
- Managed full life cycle project from requirements definition, design, implementation, testing, and operations to change management including setting and managing budgets.
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Communicated project plans and progress to key stakeholders and project contributors.
- Developed and maintained relationships with key stakeholders to meet objectives and boost rapport.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Monitored project progress, identified risks and took corrective action as needed.
- Developed and implemented project plans and budgets to ensure successful execution.
- Facilitated workshops to collect project requirements and user feedback.
Senior Project Manager
Steria
01.2005 - 01.2006
- Developed project schedules and monitored project progress, identified risks, and implemented corrective measures to acquire success
- Developed and maintained project budgets to control costs and meet organizational and project goals
- Developed and maintained relationships with key stakeholders to meet objectives and boost rapport
- Established and managed change management processes to fulfill successful project transitions
- Developed and implemented project plans and budgets to ensure successful execution
- Analyzed project performance data to identify areas of improvement
- Reported regularly to managers on project budget, progress, and technical problems
Project / Implementation Project Manager, Integrator
01.2003 - 01.2004
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs
- Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination
- Led and managed staff of 125 team members engaged in administering complex IT infrastructure
- Managed project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills
- Created implementation methodologies to control project costs and meet deadlines
- Coordinated internal audits and led remediation efforts for identified deficiencies
- Supported business continuity and disaster recovery
- Simplified application and resource provisioning
- Directed large-scale development and implementation of BSS and OSS solutions to meet business needs and build client loyalty
- Resolved implementation and operation issues with product manufacturers
- Identified cost-saving opportunities and reduced compliance risk through software license audits
- Communicated project updates to stakeholders at all levels
Development and Integration Manager
Sema Schlumberger
01.2001 - 01.2002
- Managed Business Support Systems(BSCS to Arbor) and interfaces (BSCS, Call Center, SAP, WSCS) migration strategy, development, implementation, testing, and cut-over for Convergent Operator
- Managed group of developers and integrators (90 people).
- Analyzed complex project server issues and worked on large enterprise and business-critical applications
- Evaluated software products to determine compatibility with existing systems
- Planned and implemented upgrades to system hardware and software
- Resolved issues and escalated problems with knowledgeable support and quality service.
Senior Data Network and OSS Project Manager
Nortel Networks, Unefon
01.1999 - 01.2001
- Managed implementation and integration of Data Network and Operational Support Systems (OSS) for 23 cities including (Adept, Netrac, Optivity, TNMS, INM-BB), Remedy Trouble Ticketing, Provisioning, and Mediation platforms (Ceos)
- Managed design, implementation, and integration of IP network and numbering plans
- Managed implementation and integration of ATM, PBX, IVR, VMS, and Call Center
- Managed hardware selection, implementation, and integration.
Integration Manager, AXTel
Hewlett Packard Consulting
01.1999 - 12.1999
- Managed integration and testing of Business Support Systems (Arbor Billing System, Clarify Customer Care System, BMP CDRs collection, Genensys Call Center, SAP, SAS service activations, Cortex Network Inventory, and Work Force Management Systems) for Local Wireless Loop business.
Senior Information Technology Manager
Nextel International
01.1998 - 01.1999
- Managed process of establishing IT infrastructure including implementation, integrating, and testing of Business Support Systems (BSCS – Avalon), Provisioning (Mibas), and Financial (PeopleSoft) Systems
- Managed implementation of Data Center
- Managed selection and implementation of LAN, WAN, PBX and VMS
- Managed staffing requirements, hiring, and training of IT staff.
Information Technology Manager
Aerial Communications Inc
10.1996 - 01.1998
- Managed projects, development, implementation, integration and testing of Business Support Systems (BSCS), provisioning and mediation (Comptel), Ventive systems for PCS market
- Managed vendor selection and contract negotiations,
- Defined staffing requirements, hiring, training
- Directed IT staff including group of 35 software developers and integrators.
- Managed group of 35 software developers, integrators, contractors, and full-time staff by coaching, mentoring, and driving efficiency
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs
- Managed teams of contractors and full time staff by coaching, mentoring, and driving efficiency.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
Information Technology Manager
Ameritech International Wireless, Inc
01.1989 - 01.1996
- Established and managed IT infrastructures including selection, planning, implementing, integration, testing, and operating of Business (BSS) and Operational (OSS) Support Systems, data centers for startup companies within cellular industry in Europe
- Managed projects, vendors’ selection process, and contract negotiations
- Defined staffing, recruiting, hiring, training requirements
- Managed wide planning process for acquisition of computer resources, expense and capital budgets.
- Interviewed, hired and trained staff, leading performance reviews, and offering constructive feedback.
- Oversaw IT department operations and training.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Actively led training, mentoring, and continuous development for 10-person department
- Managed teams of contractors and full time staff by coaching, mentoring and driving efficiency.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
Education
Bachelor of Arts - Computer Information Systems and Management
NLU
Chicago, Skills
- Project / Program Management
- IT startup implementations
- Infrastructure Projects
- Startup operations / organization
- Integration strategy and implementation
- Major conversions and turnaround strategies
- Technology migration and integration
- Technology Due Diligence
- Data Centers implementation
- Service management systems
- Vendors selection and management
- Facilities Management
- Business Support Systems (BSS and Operations Support Systems (OSS) selection, implementation, integration, testing and cutovers
- Best Practices and Methodologies
- Developing Project Strategy
- Request for proposals / Solution evaluation
Accomplishments
- Performed successfully in leadership roles having led IT infrastructure and BSS/OSS selections, implementations, migrations, cut-overs managing suppliers as well as client’s resources (Ameritech (current AT&T), NetCom GSM, Centertel/Orange, Orange Business Services, Aerial Communications (current T-Mobile), Nextel, Axtel, Unefon, France Telecom, CSC, CISCO, LHS, CSG, HP Consulting, Logica, Steria, Cisco, Nortel Networks, Cap Gemini, Sema, HP).
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Senior Project Manager
Cisco, Orange Business Services
01.2014 - 01.2016
Senior Project Manager
Prime
01.2012 - 01.2014
Senior Project Manager
Orange Business Services
01.2006 - 01.2011
Senior Project Manager
Steria
01.2005 - 01.2006
Project / Implementation Project Manager, Integrator
01.2003 - 01.2004
Development and Integration Manager
Sema Schlumberger
01.2001 - 01.2002
Integration Manager, AXTel
Hewlett Packard Consulting
01.1999 - 12.1999
Senior Data Network and OSS Project Manager
Nortel Networks, Unefon
01.1999 - 01.2001
Senior Managing Consultant
TelAct Group, LLC
01.1998 - Current
Senior Information Technology Manager
Nextel International
01.1998 - 01.1999
Information Technology Manager
Aerial Communications Inc
10.1996 - 01.1998
Information Technology Manager
Ameritech International Wireless, Inc
01.1989 - 01.1996
Bachelor of Arts - Computer Information Systems and Management
NLU
PROFESSIONAL TRAINING
- ITIL Training, London, England
- Legacy to IPT deployment strategies Training, Geneva, Switzerland
- Synergy Training, Geneva, Switzerland
- OSS Training. Mexico City, Mexico
- BSS Architecture and Functionality Training, Chicago, USA
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