Lesa Bains
Carthage,TN
Overview
2025
2025
years of professional experience
Work History
Pharmacy Manager
Wal-Mart Pharmacy
Carthage, TN
06.2008 - Current
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Supported clinical services for patients in need, including immunizations, testing and treatment services, and MTM Outcomes.
- Trained newly hired pharmacy technicians.
- Coordinated pharmacy staff schedule and completed staff evaluations.
Staff Pharmacist
Wal-Mart Pharmacy
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
- Communicated with other health care professionals.
- Trained new pharmacy technicians and associates.
Pharmacy Intern
Wal-Mart Pharmacy
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
- Supported pharmacists during drug utilization reviews, helping identify potential issues and facilitating appropriate interventions.
Sales Associate
Wal-Mart
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Doctor Of Pharmacy -
Mercer University
Atlanta, GA05.2002
Bachelor Of Science - Chemistry
Tennessee Technological University
Cookeville, TN05.1999
Timeline
Pharmacy Manager
Wal-Mart Pharmacy
06.2008 - Current
Staff Pharmacist
Wal-Mart Pharmacy
Pharmacy Intern
Wal-Mart Pharmacy
Sales Associate
Wal-Mart
Doctor Of Pharmacy -
Mercer University
Bachelor Of Science - Chemistry
Tennessee Technological University