Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Lesbia Alejandra Arauz

San Gabriel,CA
Lesbia Alejandra  Arauz

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
years of professional experience

Work History

Seattreats
Hayward, CA

Vendors
03.2022 - Current

Job overview

  • As In-seat vendors, I have the opportunity to sell beer, water, and snacks (cotton candy, kettle corn)*.
  • I have experience selling different products at stands with certifications.
  • Ensured compliance with relevant regulations and laws governing vendor relationships.
  • Lifted boxes weighing as much as 45 pounds to load and unload truck.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Greeted and assisted customers to foster positive experiences.
  • Produced sales documents, finalized deals and filed records.
  • Resolved conflicts between vendors and internal stakeholders in a timely manner.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Operated register, handled cash and processed credit card transactions.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Try to pick skills that are relevant to the job you want.

Almacenes Siman

Sales Supervisor
03.2015 - 06.2019

Job overview

  • Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
  • Planned and directed floor merchandising and display building to keep stock presentable and engaging to customers.
  • Conducted weekly performance reviews with the sales team to ensure goals were being met.
  • Created monthly reports on regional sales performance and presented to upper management.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Identified key areas within store where merchandise displays needed to be fixed and items required restocking.
  • Planned and coordinated staff training sessions for new and existing employees.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Utilized CRM software systems to track customer interactions.
  • Collaborated with other departments such as marketing, finance, and production to develop effective promotional materials for campaigns.
  • Attended trade shows, conferences, and other events as a representative of the company's brand.
  • Oversaw hiring process for new personnel within the department.
  • Exceeded targeted goals and quotas through upselling and strategic customer cultivation.
  • Supported sales team members to drive growth and development.
  • Delegated work to staff, setting priorities and goals.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Mentored newly hired employees by explaining tactics for building sales pipelines.
  • Managed daily operations, client relations and IT.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Recruited and trained new employees to meet job requirements.
  • Motivated sales professionals by delivering positive reinforcement and constructive feedback.

Education

American College
Nicaragua

BBA
12-2006

University Overview

Skills

  • Leadership
  • Problem solving
  • Teamwork
  • Adaptability
  • Creativity
  • Customer service
  • Listening
  • Collaboration
  • Learning
  • Motivation
  • Initiative

Timeline

Vendors
Seattreats
03.2022 - Current
Sales Supervisor
Almacenes Siman
03.2015 - 06.2019
American College
BBA
Lesbia Alejandra Arauz