Leshara Parkinson
Brooklyn,NY
Summary
Dedicated customer service professional with 5+ years of experience delivering high-quality support in fast-paced environments. Strong background in problem-solving, handling escalations, and driving customer loyalty. Recognized for exceeding performance goals and providing exceptional service.”
Overview
3
3
years of professional experience
Work History
Flight Attendant
Air Wisconsin Airlines Corporation
Appleton, Washington
10.2022 - 08.2024
- Collaborate with your fellow crew members to ensure smooth operations.
- Maintain the airline’s image and standards by upholding professional appearance and behavior.
- To create an environment where employees enjoy coming to work, trust, respect their coworkers, and feel valued.
- Represent the airline and build trust by being approachable, professional, and caring to passengers
- Employees work together to ensure our airline’s competitive strength through superior service to customers, exceptional performance, and economic efficiency.
Supervisor
Pratt Institute
Brooklyn, NY
10.2021 - 04.2022
- Provide direction, coaching, and support to staff, student workers, or interns.
- Oversee daily operations within their department, managing scheduling, workflow management.
- Communicate goals, updates, and institutional changes cleary
Sales Associate
Zara
Manhattan, New York
04.2021 - 10.2021
- Maintain store appearance by keeping displays neat and attractive
- Greeted customers and provided exceptional customer service.
- Assisting customers with fitting rooms, sizes, and product availability
- Always have a positive attitude towards customers behaving in a manner that promotes efficiency, productivity and cooperation
Education
High School Diploma -
Kurt Hahn Expeditionary Learning School
Brooklyn, NY09-2015
Skills
- Active Listener
- Positive Attitude
- Approachable
- Adaptability
- Conflict Resolution
- Patience
- Team Work
- Time Management
- Problem Solving
Timeline
Flight Attendant
Air Wisconsin Airlines Corporation
10.2022 - 08.2024
Supervisor
Pratt Institute
10.2021 - 04.2022
Sales Associate
Zara
04.2021 - 10.2021
High School Diploma -
Kurt Hahn Expeditionary Learning School