LeShaun Smith Kelley
Houston,TX
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, remaining alert, attentive and vigilant at all times. To seek and maintain full-time position that offers professional challenges utilizing interpersonal, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker. Ready to help team achieve company goals. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Focus on safety and productivity. Performance-oriented team player with good multitasking abilities. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Guard
GardaWorld Security
Houston, Texas
09.2023 - Current
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Security Patrol Officer
Securitas Security Services
Houston, Texas
11.2021 - 09.2023
- Responded quickly to emergency situations to assess and deflect issues.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Package Handler
Fed Ex Ground
Houston , Texas
06.2021 - 10.2021
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed, and loaded packages into correct trucks.
- Loaded package containers onto forklifts and transported into packaging areas.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Built strong relationships with customers and vendors through excellent customer service.
Sorter
Amazon Fulfillment Center
Humble, Texas
05.2020 - 07.2021
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Stacked items according to weights, sizes, types, and picking priorities.
- Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanner to enter data product information.
Forklift Driver
Goodman Manufacturing Company
Jersey Village, Texas
05.2020 - 01.2021
- Unloaded trucks and rail cars and moved materials to staging area.
- Transported goods between warehouse locations according to shipment and storage needs.
- Unloaded materials and goods at designated locations for best project availability.
- Removed orders from storage, wrapped and staged for shipments.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Shift Supervisor
PLS Check Cashing
Houston, Texas
11.2019 - 04.2020
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Warehouse Associate Cashier
Walmart
Houston, Texas
09.2018 - 10.2019
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Consistently lifted materials weighing as much as 50+ pounds.
- Performed inventory control, such as counting, and stocking merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Customer Service Representative
Academy Sports + Outdoors
Houston , Texas
11.2016 - 05.2018
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Tracked customer service cases and updated service software with customer information.
Education
High School Diploma -
North Forest High School
Houston, TX 04.2017 - 05.2017
Skills
Safety and security
undefinedCertification
CPR/AED/First-Aid
Timeline
Security Guard
GardaWorld Security
09.2023 - Current
CPR/AED/First-Aid
09-2023
Security Patrol Officer
Securitas Security Services
11.2021 - 09.2023
Package Handler
Fed Ex Ground
06.2021 - 10.2021
Sorter
Amazon Fulfillment Center
05.2020 - 07.2021
Forklift Driver
Goodman Manufacturing Company
05.2020 - 01.2021
Shift Supervisor
PLS Check Cashing
11.2019 - 04.2020
Warehouse Associate Cashier
Walmart
09.2018 - 10.2019
High School Diploma -
North Forest High School
04.2017 - 05.2017
Customer Service Representative
Academy Sports + Outdoors
11.2016 - 05.2018
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