LeShaun Smith Kelley
Houston,TX
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, remaining alert, attentive and vigilant at all times. To seek and maintain full-time position that offers professional challenges utilizing interpersonal, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker. Ready to help team achieve company goals. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Focus on safety and productivity. Performance-oriented team player with good multitasking abilities. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Guard
GardaWorld Security
Houston, Texas
09.2023 - Current
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Security Patrol Officer
Securitas Security Services
Houston, Texas
11.2021 - 09.2023
- Responded quickly to emergency situations to assess and deflect issues.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Package Handler
Fed Ex Ground
Houston , Texas
06.2021 - 10.2021
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed, and loaded packages into correct trucks.
- Loaded package containers onto forklifts and transported into packaging areas.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Built strong relationships with customers and vendors through excellent customer service.
Sorter
Amazon Fulfillment Center
Humble, Texas
05.2020 - 07.2021
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Stacked items according to weights, sizes, types, and picking priorities.
- Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanner to enter data product information.
Forklift Driver
Goodman Manufacturing Company
Jersey Village, Texas
05.2020 - 01.2021
- Unloaded trucks and rail cars and moved materials to staging area.
- Transported goods between warehouse locations according to shipment and storage needs.
- Unloaded materials and goods at designated locations for best project availability.
- Removed orders from storage, wrapped and staged for shipments.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Shift Supervisor
PLS Check Cashing
Houston, Texas
11.2019 - 04.2020
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Warehouse Associate Cashier
Walmart
Houston, Texas
09.2018 - 10.2019
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Consistently lifted materials weighing as much as 50+ pounds.
- Performed inventory control, such as counting, and stocking merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Customer Service Representative
Academy Sports + Outdoors
Houston , Texas
11.2016 - 05.2018
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Tracked customer service cases and updated service software with customer information.
Education
High School Diploma -
North Forest High School
Houston, TX 04.2017 - 05.2017
Skills
Safety and security
Problem-Solving
Data Entry
Shipping and receiving
Package unloading
Labeling and boxing
Assembly and production
Inventory staging
Forklift Operation
Customer assistance
Cash register systems
Till counting
Customer Relations
Financial Management
Strategic planning
Certification
CPR/AED/First-Aid
Timeline
Security Guard
GardaWorld Security
09.2023 - Current
CPR/AED/First-Aid
09-2023
Security Patrol Officer
Securitas Security Services
11.2021 - 09.2023
Package Handler
Fed Ex Ground
06.2021 - 10.2021
Sorter
Amazon Fulfillment Center
05.2020 - 07.2021
Forklift Driver
Goodman Manufacturing Company
05.2020 - 01.2021
Shift Supervisor
PLS Check Cashing
11.2019 - 04.2020
Warehouse Associate Cashier
Walmart
09.2018 - 10.2019
High School Diploma -
North Forest High School
04.2017 - 05.2017
Customer Service Representative
Academy Sports + Outdoors
11.2016 - 05.2018