
Dynamic customer service professional with proven expertise at CINTAS, excelling in problem resolution and active listening. Recognized for enhancing customer satisfaction and loyalty through effective communication and efficient order processing. Skilled in data entry and maintaining accuracy, consistently exceeding performance standards in fast-paced environments.
· Assisted customers in a heavy volume, fast paced environment with questions, complaints, violations, and processing payments.
· Researched and resolved various disputes and inquiries with the intention of satisfying all customer requests and resolving all issues.
· Met and exceeded minimum standards for production and accuracy.
Performed all account updates in strict adherence to departmental policy and procedures.