Leslea Bjornsen

Work History

Boeing

01.2023 - Current

Create strong relationships to provide proactive solutions to data driven key performing indicators
Provide early intervention to injured employees to prevent time loss
Document, maintains and extract employee case information and ensures data integrity and confidentiality
Work with management, union and employees to initiate and facilitate interactive discussions for medical restrictions and qualifications
Identifies crucial job functions and reasonable accommodations, reassignment processes and potential outcomes
Work with third party administrators and Workers' Compensation Administrators to assist with detailed claims management
Perform analysis to ensure consistent placement decision and facilitates employee's return to work.
Provided leadership, guidance and support to staff members.

Dogwood Industries

08.2021 - 08.2022

Facilitated onboarding for over 40 new employees in one year.
Managed employee disputes by employing conflict resolution techniques.
Reduced absenteeism by 10% in the first 90 days.
Supervised and mentored direct reports.
Guided leaders and employees on company policies, programs, benefits and salary administration.
Worked closely with owners and lawyers during litigation and mediation
Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.

Amazon

02.2021 - 08.2021

Strong knowledge in disability and leave laws; FMLA, ADA, LOA and ERISA
Expert in California, Washington State, New York, New Jersey, and Connecticut leave laws
Managed high case load with patience, adaptability and follow through.
Researched ICD-10 codes and compared leave requested versus medical opinion of recovery time to return employees to work and decrease fraud
Partnered with workers compensation and accommodations department to reduce miscommunication
Investigate fraudulent doctor's notes submitted for workers comp, short term disability and Covid-19 Grant Pay
Investigate terminations for employees who were let go during their leave of absence and determine possible reinstatement

Paychex

05.2018 - 02.2021

Managed high caseload, 80 clients, throughout Central California.
Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
Collaborated with leadership and legal counsel through Covid-19 lock down to access and disseminate new information within 24 hours.
Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
Conducted over forty sexual harassment and discrimination trainings for managers and employees, largest group was 240.
Discovered and resolved complex employee issues that affected management and business decisions.

Club Pilates Franchise LLC

03.2016 - 05.2018

Created a standard operating procedure for the new hire process, performance reviews and payroll.
Established positive and effective communication among staff and the owner, reducing miscommunications, and sales goals.
Analyzed and reported on key performance metrics to owner.
Enhanced and redefined organizational structure to maintain competitive edge across territories.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Increased profit by streamlining operations.

Community Transit

10.2008 - 12.2015

Managed wellness programs for three locations, 400 union bus drivers and mechanics and 150 administrative employees
Managed full life cycle of employees; payroll, interviews, performance reviews and terminations
Monitored and evaluated program performance to determine value and quality.
Created bi-annual preventative exercise programs based on most common repetitive injuries
Demonstrated leadership skills in managing projects from concept to completion.
Reviewed and analyzed safety data and statistics to identify trends
Decreased back and shoulder injuries by 32% over 5 years.
Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
Worked effectively in fast-paced environments.