Summary
Overview
Work History
Education
Skills
Certification
Timeline
GOALS AND ASPIRATIONS
Awards
Generic

LESLEE DEAN

Yukon

Summary

Dynamic assistant branch manager with a proven ability to build strong client relationships and referral networks. Recognized as a top performer, often surpassing sales targets while delivering exceptional customer service. Expertise in educating clients on banking services and products, providing tailored recommendations that align with both short-term and long-term financial goals. Adaptable and open-minded, thriving in fast-paced environments and embracing change to drive success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Branch Manager

Arvest Bank Group Inc.
03.2025 - Current
  • Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Trained and mentored new employees, fostering a positive work environment that led to higher retention rates.

RELATIONSHIP BANKER 3

Arvest Bank Group Inc.
08.2024 - Current
  • Lead mentorship initiatives for new associates while fostering team growth and development through personalized guidance and knowledge sharing.
  • Partner with branch management to streamline operations and implement strategic organizational improvements that enhance service delivery.
  • Develop comprehensive training ideas to help ensure team member growth while maintaining high service quality standards.
  • Build and maintain strategic partnerships to enhance service and implement best practices across the banking departments.

RELATIONSHIP BANKER 2

Arvest Bank Group Inc.
08.2022 - 08.2024
  • Processed maintenance, operations and correspondence for new and existing accounts.
  • Identified financial needs of customers and presented appropriate product and service options.
  • Provided ongoing support throughout the loan application process including answering questions about loan terms and conditions.
  • Provided customers with financial advice and assistance in setting up accounts, loans, and investments.


BARTENDER AND COOK

Jr's Pub
10.2020 - 07.2021


  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Developed good working relationships with fellow employees through effective communication.
  • Greeted frequent visitors by name and explained new promotions.
  • Balanced daily registers and generated sales reports for management.

Education

HIGH SCHOOL DIPLOMA -

Yukon High School
Yukon, Oklahoma
05.2017

MASTER TEACHER IN EARLY CHILDCARE AND EDUCATION - undefined

Canadian Valley Technology Center
El Reno, OK
05.2017

Skills

  • Relationship Building
  • Customer retention
  • Strong interpersonal skills
  • Attention to detail
  • Team player
  • Approachable
  • Documentation

Certification

  • NMLS CERTIFICATION #2411689 NMLS
  • NOTARY CERTIFICATION State of Oklahoma
  • MASTER TEACHER CERTIFICATION Early Childcare

Timeline

Assistant Branch Manager

Arvest Bank Group Inc.
03.2025 - Current

RELATIONSHIP BANKER 3

Arvest Bank Group Inc.
08.2024 - Current

RELATIONSHIP BANKER 2

Arvest Bank Group Inc.
08.2022 - 08.2024

BARTENDER AND COOK

Jr's Pub
10.2020 - 07.2021

MASTER TEACHER IN EARLY CHILDCARE AND EDUCATION - undefined

Canadian Valley Technology Center

HIGH SCHOOL DIPLOMA -

Yukon High School

GOALS AND ASPIRATIONS

My short and long terms goals focus on finding a position in which I can fully utilize my skills and gifts of empathy, dedication, and drive for the success of every client. I have been enjoying making a difference for my customers on the front line, I am seeking a career in which I can deepen these relationships we build with our clients.

Awards

  • A top referrer at Arvest Bank in Oklahoma region for 2023, 2024
  • STAR Award for fraud prevention from Arvest Bank CEO,
  • Relationship Banker Award 2024
  • Retail lender award 2024

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