Lesley Cramer
Barberton,Ohio
Summary
Meticulous Catering Coordinator with many years dedicated to delivering dining excellence for large and intimate events. Offers distinguished food selection, menu customization, and service delivery. Astute oversight of marketing and logistics to create optimum meal presentation. Skilled leadership ensures memorable dining experiences.
Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served.
Overview
3
3
years of post-secondary education
31
31
years of professional experience
Work History
Delivery Driver/Catering Coordinator
Panera Bread
Wadsworth, OH
05.2023 - 05.2026
- Delivered Panera Bread orders to homes, offices, and catering locations
- Loaded baked goods and packaged meals into delivery vehicle for timely delivery
- Verified order accuracy against receipts prior to departure to ensure customer satisfaction
- Managed phone and email requests using Panera Bread catering workflows.
- Navigated assigned routes while maintaining timely communication with cafe teams.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Kitchen Manager
Primo's Deli
Akron, OH
07.1995 - 04.2020
- Oversaw daily kitchen operations for Primo's Deli, ensuring smooth workflow and adherence to standards.
- Supervised food prep, cooking, and plating to maintain quality and consistency in dish.
- Trained kitchen staff on sanitation and safety procedures.
- Delivered food orders to local businesses, maintaining punctuality and customer satisfaction.
Education
Bachelor of Science - Technical Management
DeVry University
Seven Hills, Ohio 01.2009 - 10.2011
Skills
- Catering operations
- Order management
- Route planning
- Food safety
- Time Management
- Customer relations
Timeline
Delivery Driver/Catering Coordinator
Panera Bread
05.2023 - 05.2026
Bachelor of Science - Technical Management
DeVry University
01.2009 - 10.2011
Kitchen Manager
Primo's Deli
07.1995 - 04.2020