Lesley Dalley
Blair,NE
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments, and adaptable to last-minute changes. Thrives under pressure, and consistently earns high marks for work quality and speed.
Resilient correctional officer skilled in maintaining security and peace in high-stress environments. Known for productivity and efficiency in task completion, managing time effectively to meet all job requirements. Specialized skills include conflict resolution, emergency response coordination, and inmate behavior modification strategies. Excel at communication, empathy, and leadership, which are crucial for fostering safe correctional facilities. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Correctional Officer
Washington County Sheriff Office
Blair, NE
11.2022 - 01.2025
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Conducted searches of inmates and visitors to prevent the smuggling of contraband.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Maintained records of prisoners' identification and charges.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
Housekeeping Manager
Fairfield Inn & Suites by Marriot
Omaha, NE
11.2015 - 11.2022
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Assigned tasks for completion, inspected work and resolved housekeeping complaints promptly.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Maintained accurate records of supplies and equipment inventory.
- Reviewed existing contracts with vendors supplying linen, uniforms, chemicals, amenities.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
- Controlled full-cycle household cleaning services, including business development and client relations.
- Reviewed employee performance and devised improvement plan to achieve goals.
Correctional Officer
Washington County Sheriff Office
Blair, NE
07.2013 - 11.2015
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Facilitated communication between inmates and facility staff, including relaying requests and grievances.
- Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
- Conducted searches of inmates and visitors to prevent the smuggling of contraband.
- Served meals and dispensed medications to inmates.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
Education
High School Diploma -
Mesa Verde High School
Citrus Heights, CA05-2003
Skills
- Perimeter control
- Incident prevention
- Visitation oversight
- Work crew management
- Inmate monitoring
- Self-defense tactics
- First aid training
- Emergency response
- Contraband inspections
- De-escalation techniques
- Trained in defensive tactics
- Criminal justice
- Inmate behavior modification tactics
- Mental health awareness
- First aid and CPR certified
- Booking procedures
- Radio communication
- Inmate classification
- Safety and security enforcement
- Crisis intervention training
- Excellent problem solver
- Emergency management
- Central and pod control
- Stress tolerance
- Gang awareness
- Suicide prevention
- Occupational hazards and safety precautions
Accomplishments
- Opening a Brand New 82 room Hotel as 1st time Housekeeping Manger
- Multiple Awards for Employee of the Month.
- Multiple Awards for Outstanding Customer Services.
Certification
- Nebraska Notary - Exp: 2027
- CRP
- Taser Self-Defense
- Jail Management
- Defensive Tactics Training
- Hotel Management
Prior Employment
- I have 16 years in Hospitality in Multiple Departments.
Timeline
Correctional Officer
Washington County Sheriff Office
11.2022 - 01.2025
Housekeeping Manager
Fairfield Inn & Suites by Marriot
11.2015 - 11.2022
Correctional Officer
Washington County Sheriff Office
07.2013 - 11.2015
High School Diploma -
Mesa Verde High School
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