Lesley Gamble
Moore
Summary
Dynamic General Manager with a proven track record at Oncue Express, excelling in operations management and team leadership. Spearheaded budget planning initiatives that enhanced financial performance and implemented training programs that fostered employee development. Cultivated strong client relationships, driving customer satisfaction and loyalty through effective communication and problem resolution.
Overview
4
4
years of professional experience
Work History
General Manager
Oncue Express
09.2021 - Current
- Managed budget planning and cost control initiatives to improve financial performance.
- Led team training programs, fostering employee development and operational excellence.
- Oversaw daily operations, ensuring efficient workflow and resource allocation.
- Developed and implemented operational strategies to enhance service delivery and customer satisfaction.
- Analyzed performance metrics to identify areas for improvement and implement corrective actions.
- Implemented quality control measures, enhancing service reliability and reducing errors.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Cosmetology License - Cosmetology
Mid-del Technology Center
Oklahoma City, OK05.2019
High School Diploma -
Carl Albert High School
Midwest City, Ok05.2019
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Team leadership
- Customer relations
- Training and development
- Goal setting
- Verbal and written communication
Timeline
General Manager
Oncue Express
09.2021 - Current
Cosmetology License - Cosmetology
Mid-del Technology Center
High School Diploma -
Carl Albert High School