Lesley Garcia
Victorville,CA
Summary
Outgoing and skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changes, policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future customers.
Overview
7
7
years of professional experience
Work History
Recruitment Assistant
Changing lives staffing
Bloomington, CA
11.2020 - 02.2021
- Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.
- Contacted job applicants to inform each of application status and discuss procedures.
- Reviewed referral candidates and contacted qualified individuals to request applications.
- Increased recruiting network by leveraging industry contacts and internet mining resources, including CareerBuilder, Indeed and LinkedIn.
- Organized applicant drug tests and obtained results.
- Brought in well-qualified, multifaced job candidates to fill open positions.
Marketing Assistant
Chartwells Higher Education Dining Services
San Bernardino, CA
08.2020 - 09.2020
- Assisted with purchases, locating items and signing up for rewards programs.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Assisted customers with account updates, new service additions and promotional offers.
CSUSB Marketing Assistant
Sodexo
SAN BERNARDINO, California
08.2018 - 05.2020
- Aided sales by promoting new products.
- Launched projects to increase sales.
- Management of social media.
- Maintaining satisfaction by managing employee customer service.
- Managing all signage including digital platforms.
- Answered email and social media messages according to prescribed policies.
- Updated web pages and social media profiles to reflect proactive strategies and engage customers.
- Developed scripted ad content to enhance client marketing strategies.
- Set up meetings between project members and clients to develop ideas, discuss progress and set goals.
UPS Package Handler
UPS
Ontario, CA
11.2019 - 05.2020
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Used scanners to track parcel information such as condition or receipt.
- Assisted in loading delivery trucks with prepared packages.
- Resolved conveyor system issues by clearing jams and blockages.
Wait Staff / Lead Cashier
SODEXO
San Bernardino, CA
09.2015 - 07.2018
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
- Executed cash transactions quickly and accurately.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Trained new team members in cash register operation, stock procedures and customer service.
Student Assistant
CSUSB Tutoring And Testing Center
SAN BERNARDINO, California
01.2016 - 06.2018
- Familiar with proper phone and desk etiquette.
- Improved professionalism by requiring the performance of tasks in a busy and diverse environment.
- Assisted with any clerical need by efficiently handling telephone calls, records management needs and correspondence.
- Obtained and organized files.
- Managed reception and lobby area, greeted visitors and responded to requests for information.
Server
Senor Bravo
Winston- Salem, NC
09.2013 - 06.2014
- Acquired professional communication skills.
- Developed great qualities such as patience, persuasiveness, care, friendly behavior.
- Able to multitask during peak hours.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Promoted desserts, appetizers and specialty drinks.
Education
Associate of Business Administration - Business Administration
Victor Valley College
Victorville, CA05.2022
Skills
- Computer proficient
- Quick learner
- Experience in promoting
- Communication skills
- Customer service
- Microsoft Office
- Bilingual
- Phone Etiquette
- Marketing background
- Digital marketing expertise
- Online marketing and advertising
- E-commerce
- Safe food handling
Languages
English
Spanish
Timeline
Recruitment Assistant
Changing lives staffing
11.2020 - 02.2021
Marketing Assistant
Chartwells Higher Education Dining Services
08.2020 - 09.2020
UPS Package Handler
UPS
11.2019 - 05.2020
CSUSB Marketing Assistant
Sodexo
08.2018 - 05.2020
Student Assistant
CSUSB Tutoring And Testing Center
01.2016 - 06.2018
Wait Staff / Lead Cashier
SODEXO
09.2015 - 07.2018
Server
Senor Bravo
09.2013 - 06.2014
Associate of Business Administration - Business Administration
Victor Valley College