Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Director of Customer Relations
Team Logic IT
Baytown, TX
02.2023 - Current
Supported day-to-day operations by coordinating billing, project tracking and documentation for technical service work.
Analyzed sales and billing data to identify discrepancies, improving accuracy and reducing operational costs.
Demonstrated strong attention to detail while managing multiple priorities in a fast paced environment.
Improved company income by meticulously reviewing sales data, ensuring accurate client billing, and implementing cost-cutting measures that reduced operational expenses.
Sales Representative
State Farm
Baytown, TX
05.2019 - 10.2019
Assisted new and existing clients with policy questions and policy translations between English and Spanish.
Opportunity sourcing prospective clients and invited them to join State Farm and persuaded them with offers and deals tailored to them.
Previously certified in Property and Casualty License.
Manager
Chick-Fil-A
Baytown, TX
07.2015 - 05.2019
Managed operations during engaging shifts, ensuring safety, efficiency, and quality standards were met.
Ran logistics throughout the shift by positioning employees according to their strengths and weaknesses to optimize speed and efficiency of the workflow.
Led training initiatives and implemented new system to improve communication and operation performance.
Adapted quickly to changing priorities while supervising diverse teams and with minimal supervision.