Lesley Hidalgo
Oxford,MS
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Cashier
Karlee's Paleteria Y Neveria
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Greeted customers entering store and responded promptly to customer needs.
Server/Hostess
Red Lobster
10.2022 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Pharmacy Clerk
Gunn Drug Co.
12.2019 - 07.2021
- Provided customer service by answering queries, resolving issues, and guiding on medication usage.
- Maintained organized pharmacy environment by restocking shelves, labeling products, and ensuring cleanliness.
- Processed transactions using cash register, maintaining precise records of sales and payments.
- Verified prescription information prior to entry in pharmacy log system.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
Education
Associate of Arts - Biology
Meridian Community College
Meridian, MS12-2021
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Customer service
- Team collaboration
- Reliability and punctuality
Certification
- CPR/AED Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server/Cashier
Karlee's Paleteria Y Neveria
06.2024 - Current
Server/Hostess
Red Lobster
10.2022 - 06.2023
Pharmacy Clerk
Gunn Drug Co.
12.2019 - 07.2021
Associate of Arts - Biology
Meridian Community College
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