Dynamic professional with a strong focus on customer service excellence and adaptability. Experienced in optimizing fleet utilization and fostering high employee morale, ready to leverage expertise for impactful operational improvements.
Work History
Maintenance Supervisor
1 Year 11 Months
Penske Truck Leasing | 09.2024 - Current
Supervised daily maintenance operations for fleet vehicles, maintained compliance with safety standards.
Coordinated scheduling of preventative maintenance to minimize vehicle downtime and enhance operational efficiency.
Supervised & led a team of 10 technicians on maintenance procedures and safety protocols, fostering a collaborative work environment.
Implemented inventory management practices for tools and parts, streamlining procurement processes to reduce costs.
Assistant District Rental Manager
1 Year 10 Months
Penske Truck Leasing | 11.2022 - 09.2024
Managed rental fleet operations across 3 locations optimizing vehicle availability and utilization rates.
Developed and implemented strategic initiatives to enhance customer satisfaction and retention.
Cultivated a positive work environment that fostered collaboration, innovation, and high employee morale throughout the district''s workforce.
Hire, train, evaluate, and mentor branch managers and rental representatives in best practices for rental processes and customer service excellence.