Lesley Ruby Mena
Medford,OR
Summary
Bilingual healthcare and administrative professional with extensive experience in ophthalmology and medical assisting. Proficient in EMR systems, patient intake, diagnostic testing, and inventory management. Demonstrates effective leadership and team coordination in fast-paced environments, ensuring high-quality patient care and customer service.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Ophthalmic Technician
Medical Eye Center
Medford, OR
12.2025 - Current
- Perform diagnostic testing including visual acuity, tonometry, OCT, and retinal imaging
- Prepared patients for examinations by administering dilation drops to facilitate accurate diagnostic assessments
- Supported providers during patient exams and procedures to enhance workflow and patient experience
- Maintain accurate documentation and ensure efficient patient flow
- Obtained patient medical histories to ensure comprehensive care
Retail Consumer Experience Leader
Carhartt
Medford, OR
02.2025 - 12.2025
- Oversaw daily store operations and led a team of 12 employees to ensure efficient service and operational excellence
- Managed sales performance, inventory levels, and customer service initiatives to drive overall store success
- Held key holder position and managed register operations
- Facilitated problem-solving and scheduling for team efficiency
- Maintained compliance with company safety and operational standards
Sterilization Tech
Oral and Maxillofacial Surgery Center of Oregon
Medford, OR
08.2023 - 10.2023
- Cleaned, sterilized, packaged, and labeled dental instruments to ensure compliance with safety standards
- Operated autoclave equipment and verified sterilization procedures to maintain instrument integrity
- Restocked clinical supplies in treatment rooms to ensure availability for procedures to facilitate efficient patient care
- Stocked clinical supplies and supported dental assistants and providers
Sales Lead
American Eagle
Medford, OR
05.2023 - 09.2023
- Supervised daily sales operations, coordinating team to meet sales targets
- Contributed to training initiatives for new team members to enhance team capabilities
- Supported customer service escalations, contributing to achievement of sales goals
- Assisted with hiring and training new team members
Pre-Op Rooming MA / Sterile Tech
Quave Clinic
Medford, OR
08.2021 - 11.2021
- Roomed patients, obtaining vital signs to ensure readiness for procedures
- Restocked supplies and supported providers during pre-op procedures
- Assisted with injections and communicated with patients to enhance comfort and understanding
- Sterilized medical instruments using autoclave equipment to maintain safety standards
- Entered patient information into EMR systems
Sales Associate/ Manager
Tillys
Orange, CA
05.2016 - 08.2021
- Managed daily retail operations, ensuring efficient scheduling, accurate deposits, and effective inventory control
- Provided customer service and resolved customer concerns, fostering positive customer relationships
- Trained and supervised employees to enhance team skills and improve service quality
- Assisted with merchandising, sales goals, and store organization
Coverlay Operator
Summit InterConnect
Anaheim, CA
03.2020 - 01.2021
- Operated production equipment to ensure efficient circuit board manufacturing
- Ensured HIPAA and workplace safety compliance to protect sensitive information and maintain a safe work environment
- Helped keep workspaces organized and clean
Quality Assurance Inspector
Nelson LLC Inc
Anaheim, CA
06.2016 - 06.2019
- Conducted quality inspections and verified product accuracy
- Identified defects and maintained production quality standards
- Followed GMP, HIPAA, and safety regulations
- Utilized Excel, Ross, and Radley systems for data entry and reporting to maintain organized records.
Education
Certificate - Medical Assistant
UEI College
Orange, CA 08.2020 - 05.2021
High School Diploma -
Gilbert High School
Anaheim, CA 03.2016 - 05.2016
Skills
- Ophthalmic Diagnostic Testing
- Patient intake
- EMR Documentation
- Vital signs
- Sterilization & Autoclave Procedures
- HIPAA Compliance
- Quality Assurance & Safety Compliance
- Patient Billing
- Microsoft Office (Excel & Word)
- Inventory management
- Team Leadership & Training
- Conflict resolution
- Bilingual: English & Spanish
Certification
CPR Certified, Expired
Summary Skills
- Bilingual in English and Spanish verbal as well as written
- Quick Learner and Team Leader
- Proficient in Excel, Microsoft, Ross, Radley, & Word
- Dependable and very hardworking
- Trustworthy and open minded
Timeline
Ophthalmic Technician
Medical Eye Center
12.2025 - Current
Retail Consumer Experience Leader
Carhartt
02.2025 - 12.2025
Sterilization Tech
Oral and Maxillofacial Surgery Center of Oregon
08.2023 - 10.2023
Sales Lead
American Eagle
05.2023 - 09.2023
Pre-Op Rooming MA / Sterile Tech
Quave Clinic
08.2021 - 11.2021
Certificate - Medical Assistant
UEI College
08.2020 - 05.2021
Coverlay Operator
Summit InterConnect
03.2020 - 01.2021
Quality Assurance Inspector
Nelson LLC Inc
06.2016 - 06.2019
Sales Associate/ Manager
Tillys
05.2016 - 08.2021
High School Diploma -
Gilbert High School
03.2016 - 05.2016