Rafeeeya Hussain-Samad
Queens,NY
Summary
Ophthalmic Technician with extensive experience at OCLI NY Vision, specializing in ophthalmic diagnostic testing and patient education. Proficient in ICD-10 coding and medical record management, delivering high-quality customer service while maintaining accurate documentation and compliance. Dedicated to improving patient care through effective communication and precise medication administration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Ophthalmic Technician
OCLI NY Vision
Richmond Hill, USA
05.2023 - Current
- Assist with front desk duties, including scheduling appointments, verifying insurance information, and maintaining patient records.
- Managing and organizing incoming and outgoing emails.
- Refill patient’s prescriptions with doctor’s instructions.
- Accurately transcribe physician-patient encounters in real-time during examinations and assist in assigning ICD-10 codes to charts.
- Assist physician(s) by obtaining supplies as needed during patient care.
- Assist in managing procurement, inventory and dispensing of ophthalmic medications.
- Perform preliminary eye examinations, including gathering patient medical history, auto refractor and conducting visual acuity tests.
- Administer diagnostic tests such as tonometry, visual field testing, color vision testing (Ishihara plates and Farnsworth D-15), OTC/retinal imaging, fundus/optos photography, corneal topography, IOL Master/Lenstar, Specular Microscopy, pachymetry and B-scan.
- Perform lensometer to measure and record lens power of existing prescriptive spectacles.
- Administers eye medications (drops) as ordered by provider following instructions.
- Instruct patients on the proper utilization of contact fitting.
- Cleaning, sterilizing and maintaining ophthalmic instruments and equipment.
- Provide patient education on eye health, medications, and post-operative care.
Rotating Medical Assistant
Georgetown Public Hospital Corp.
Georgetown, Guyana
09.2017 - 12.2019
- Directly communicated with the resident physician on proper protocols for interviewing patients, administering medications, and improving processes.
- Accurately documented the full medical history, vital statistics and physical data on the patient while discussing the history, exam findings, and assessment with knowledge of medical codes for timely reports.
- Demonstrated attentiveness and expert decision-making skills while attending minor operative procedures and assisting the physician to complete procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Administer diagnostic tests for lab work and assist in basic laboratory tests.
- Quickly updated and corrected medical records to maintain proper and organized documentation with confidentiality resulting in consistent, high-quality service to all.
Volunteer Medical Assistant
Beterverwagting Health Center
Georgetown, Guyana
01.2017 - 09.2017
- Adapted quickly to assisting resident physicians with gathering patient information, providing prenatal care checkups, and managing well-baby examinations.
- Maintained accurate and organized charts for current and past patients’ medical history and current physical examination while ensuring all sensitive information remained confidential.
- Provided concise and comprehensive communication while explaining treatment procedures to patients and instructing patients about medication instructions and special diets.
- Showcased exceptional interpersonal and communication skills while counseling teen pregnancy patients and STD patients with impactful interviewing techniques and empathy.
- Utilized strong medical knowledge and terminology while preparing and administering medications by intramuscular, intradermal, and subcutaneous injections for vaccinations and immunizations, as directed by a physician or nurse.
- Transmitted prescription refills with pre-authorization and interacted with insurance companies regarding services.
Education
A.A.S MEDICAL BILLING & CODING -
Miller-Motte College
Raleigh, NC03.2022
GENERAL EDUCATIONAL DEVELOPMENT -
Ancora Education
01.2020
B.SC. -
Texila American University
Georgetown, GuyanaSkills
- Medical terminology and pathology
- Anatomy and pharmacology
- Phlebotomy and medical billing
- Insurance and medical records
- Medical record systems
- Customer service excellence
- Ocular terminology and medications
- Ocular disease management
- Ophthalmic diagnostic testing
- Medication administration techniques
- Instrument sterilization practices
- Equipment calibration
- ICD-10 coding
Certification
- Certified Medical Assistant – American Society of Medical Technologists
- Patient Care Technician – American Society of Medical Technologists
- Phlebotomy Technician – American Society of Medical Technologists
- Basic Life Support – AHA
- Medical Coding: ICD-10-CM Diagnosis Code Training – Udemy
- Medical Coding: Emergency Department Coding – Udemy
- Medical Terminology – Coursera-Rice University
References
References available upon request.
Timeline
Ophthalmic Technician
OCLI NY Vision
05.2023 - Current
Rotating Medical Assistant
Georgetown Public Hospital Corp.
09.2017 - 12.2019
Volunteer Medical Assistant
Beterverwagting Health Center
01.2017 - 09.2017
A.A.S MEDICAL BILLING & CODING -
Miller-Motte College
GENERAL EDUCATIONAL DEVELOPMENT -
Ancora Education
B.SC. -
Texila American University
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