Jenna McGraw
Lagrange,Georgia
Summary
Skilled healthcare professional prepared for ophthalmic role. Proven ability to perform diagnostic tests, assist in patient care, and support ophthalmologists. Strong focus on teamwork and adaptability with track record of achieving results. Proficient in using specialized equipment, patient communication, and maintaining high standards of care.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Ophthalmic Technician
Eyegroup of Ms
Madison, MS
09.2021 - 09.2022
- Patient triage.
- Diagnostic testing: HVF, Fundus Photo, Tonopen/Icare, Mac, Nerve, Anterior Seg OCT, IOL Master, Pachymetry, Manifest refractions etc.
- Scheduling and referrals.
- Medication refills and calling in prescriptions.
Optometric Technician
Image Optical LLC
Madison, MS
09.2021 - 04.2022
- Optometric technician
- Checking pupils
- Checking confrontations
- Visual Acuity
- Operate OCT/VF/Pachymetry/Auto Refractive Machines
- Assist in Fitting/Training Scleral Lens patients
- Checking insurance, scheduling, answering phones
- Dispensing glasses
- Assist in Optical duties
- Some scribing
Paraoptometric Technician
Professional Eye Care Associates
Canton, MS
08.2017 - 09.2021
- Schedule appointments
- Help with check-in and check-out
- Pre test patients
- Perform testing on patients for doctors
- Educated on Exam writer and Office Mate
- Contact lens training and ordering for patients
Service Writer/Greeter
Daily Equipment Company
05.2014 - 04.2017
- Called and scheduled planned maintenance on forklifts at different companies.
- Opened and closed jobs
- Requested PO's.
- Answered phones.
Bartender/Server
Mississippi Legends Grill
Flowood, MS
06.2010 - 02.2014
- Customer service
- Waited on many tables at once
- Bartender duties
- Money Handling
Legal Assistant
US Legal
Flowood, MS
07.2008 - 07.2010
- Corrected and created legal forms to access online for customers/lawyers.
- Some coding.
- Receptionist work.
Education
CPO certificate -
Optometry
10.2022
Ged - undefined
Northwest Rankin High School
No Degree - Massage Therapy
Antonelli College
Jackson, MSSkills
- Customer service
- Medical Scheduling
- Medical Terminology
- Medical Records
- Ophthalmology Experience
- Insurance Verification
- Triage
- HIPAA
- Vital Signs
- Medical Office Experience
- EMR Systems
- Patient Care
- Clerical Experience
- Medical Billing
- ICD-10
- Experience Administering Injections
- Medical history documentation
- Chart documentation
- Patient care
- Manual refractions
- Contact lens fitting
- Ophthalmology testing
- Examination room preparation
- Teamwork
- Reliability
- Excellent communication
- Adaptability and flexibility
Accomplishments
- Resolved product issue through consumer testing.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
Certification
- CPO, 2019-10-01, 2021-10-01
- Certified Paraoptometric Technician
Languages
English
Timeline
Ophthalmic Technician
Eyegroup of Ms
09.2021 - 09.2022
Optometric Technician
Image Optical LLC
09.2021 - 04.2022
Paraoptometric Technician
Professional Eye Care Associates
08.2017 - 09.2021
Service Writer/Greeter
Daily Equipment Company
05.2014 - 04.2017
Bartender/Server
Mississippi Legends Grill
06.2010 - 02.2014
Legal Assistant
US Legal
07.2008 - 07.2010
Ged - undefined
Northwest Rankin High School
CPO certificate -
Optometry
No Degree - Massage Therapy
Antonelli College
Personal Information
- Authorized To Work: US for any employer
- Title: Medical Field Technican/Receptionist
- Work Permit: Authorized to work in the US for any employer
- Availability: Willing to relocate: Anywhere, Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer