Kinlee Gamberel
Ottawa,KS
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
7
7
years of professional experience
Work History
Ophthalmic Technician
Sabates Eye Centers
Kansas City, MO
06.2025 - Current
- Conducted preliminary assessments, including visual acuity tests and tonometry measurements for accurate diagnosis.
- Collaborated with team members to streamline workflows, resulting in improved patient service delivery times.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Increased patient understanding of their eye conditions through clear explanations and demonstrations of treatment plans.
Bartender
Tanner's Bar & Grill
Overland Park, KS
02.2024 - 02.2026
- Collaborated with team members to streamline service processes during peak hours.
- Implemented cost-saving measures by optimizing ingredient usage while maintaining quality standards.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server
Primetime Grille
Ottawa, KS
01.2021 - 06.2024
- Delivered exceptional customer service in high-pressure environments, enhancing guest satisfaction and retention.
- Managed multi-table service efficiently, ensuring timely order delivery and accuracy.
- Collaborated with kitchen staff to streamline communication and expedite food preparation processes.
- Trained new servers on menu knowledge, service standards, and operational procedures.
- Led team training initiatives to enhance service standards and operational efficiency.
- Mentored junior staff, fostering a collaborative team environment and skill development.
Bartender
Buck-U Distillery
Wellsville, KS
03.2021 - 02.2022
- Crafted and served cocktails and beverages adhering to distillery standards.
- Maintained cleanliness and organization of bar area for efficient operations.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Provided exceptional customer service, enhancing guest experiences through personalized interactions.
- Developed signature drinks, contributing to innovative menu offerings at the distillery.
- Assisted in training new staff on bartending techniques and operational procedures.
Ophthalmic Technician
Sabates Eye Centers
Kansas City, MO
01.2019 - 01.2021
- Assisted in performing comprehensive eye exams and diagnostic tests using advanced ophthalmic equipment.
- Educated patients on pre- and post-operative care, enhancing understanding of procedures and improving satisfaction.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Managed patient intake processes, ensuring accurate documentation and efficient appointment scheduling.
Education
No Degree - Surgical Technology
Neosho County Community College
Ottawa, KS05-2019
High School Diploma -
Central Heights
Richmond, KS05-2017
Skills
- Patient care
- Diagnostic testing
- Chart documentation
- Medical history documentation
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Patience and tolerance
- Customer service expertise
- POS system operation
- Ordering supplies
Timeline
Ophthalmic Technician
Sabates Eye Centers
06.2025 - Current
Bartender
Tanner's Bar & Grill
02.2024 - 02.2026
Bartender
Buck-U Distillery
03.2021 - 02.2022
Server
Primetime Grille
01.2021 - 06.2024
Ophthalmic Technician
Sabates Eye Centers
01.2019 - 01.2021
No Degree - Surgical Technology
Neosho County Community College
High School Diploma -
Central Heights