Lesley Trejo
Waukegan,IL
Summary
I have proven to excel in customer service and problem-solving. Working at Marcus Theatres, Elawa Farm, and NIU's Child Development and Family Center showcased my ability to adapt and learn quickly when helping customers or children. Demonstrating great communication and organizational skills, I ensured guest satisfaction and fostered a safe, engaging environment for children, highlighting my dedication and ability to work well with others.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Movie Theater Employee
Marcus Theatres
Gurnee, Illinois
11.2023 - Current
- Mastered multitasking skills by managing multiple tasks simultaneously during busy times.
- Gained experience in customer service, cash handling, and POS systems.
- Fostered good working relationships among staff members through effective team collaboration.
- Demonstrated excellent organizational abilities by stocking shelves, cleaning the theater, and organizing concession items.
- Handled customer complaints professionally, and resolved issues promptly.
Daycare Assistant Teacher
Child Development and Family Center
DeKalb, IL
08.2025 - 12.2026
- Arrived at assigned areas on time, prepared, and ready to work
- Enforced rules and managed behavior through developmentally appropriate redirecting
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
- Promoted healthy habits among students by incorporating physical activities, nutritious snacks, and proper hygiene routines into daily schedules
- Supported students'' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere
Summer Camp Intern
Elawa Farm
Lake Forest, Illinois
05.2024 - 07.2024
- Maintained a safe environment for all participants by enforcing rules and regulations.
- Encouraged positive behavior through the reinforcement of appropriate conduct.
- Adapted teaching methods according to the needs of each participant.
- Utilized creative strategies to encourage socialization among children from different backgrounds.
- Taught basic life skills such as respect, responsibility, honesty, and teamwork.
Education
No Degree - Early Elementary Education
Northern Illinois University
DeKalb, IL05-2029
High School Diploma -
Waukegan High School
Waukegan, Illinois05.2024
Skills
- Great communication skills
- Hard worker
- Dedicated
- Gets along well with others
- Adapts to situations when needed
- Quick learner
- Patience and empathy
- Cash handling proficiency
- Customer service
Certification
- Learn2Serve Food Handler Training Course, ANAB-Accredited
- American Heart Association, Pediatric First Aid CPR AED Certified
Timeline
Daycare Assistant Teacher
Child Development and Family Center
08.2025 - 12.2026
Summer Camp Intern
Elawa Farm
05.2024 - 07.2024
Movie Theater Employee
Marcus Theatres
11.2023 - Current
High School Diploma -
Waukegan High School
No Degree - Early Elementary Education
Northern Illinois University
References
References available upon request
Languages
- English, Fluent
- Spanish, Advanced