Lesley Gualacela
Bayshore
Summary
Detail-oriented Medical Assistant skilled in patient record management and appointment scheduling. Known for strong customer relationship management and a commitment to ensuring timely and accurate patient care.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Anthony Rizzo
Bay Shore
10.2024 - 11.2025
- Facilitated patient intake and accurately documented medical histories to ensure comprehensive patient records.
- Conducted vital sign checks and precisely recorded data to support effective patient care.
- Collected patient samples for laboratory testing, contributing to timely and accurate diagnoses.
- Completed prior authorization requests for patients' medications
- Maintained clean examination rooms, stocked necessary supplies for incoming patients.
Medical Assistant/Receptionist
Doctor's Immediate Care
Farmingdale
02.2022 - 07.2024
- Verify and schedule patient appointments, optimizing daily clinic workflow
- Escorted patients to exam rooms, enhancing experience and minimizing wait times
- Recorded patient vital signs to support accurate evaluations by providers
- Processed prior authorization for medications to ensure timely treatment for patients
- Performed phlebotomy to obtain blood samples, supporting timely laboratory diagnostics
Front Desk Receptionist,Physical Therapy Assistant
Dynamic Physical Therapy
Queens
07.2021 - 02.2022
- Processed payments and scheduled patient appointments at the front desk
- Assist the physical therapist with hot/cold packs, supporting effective patient treatments
- Supported patients during exercises, enhancing their engagement and participation in therapy sessions
- Maintained cleanliness of patient rooms and waiting area, fostering a safe and welcoming environment for all visitors
- Communicated with insurance companies to verify benefits and eligibility, facilitating patient access to necessary care
Education
High School Diploma -
William Cullen Bryant High School
Long Island City, NY06-2020
Skills
- Patient intake
- Vital signs monitoring
- Clinical assistance
- Medical record management
- Insurance verification
- Appointment scheduling
- Customer relationship management
- Time management
- Reliability and punctuality
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Assistant
Anthony Rizzo
10.2024 - 11.2025
Medical Assistant/Receptionist
Doctor's Immediate Care
02.2022 - 07.2024
Front Desk Receptionist,Physical Therapy Assistant
Dynamic Physical Therapy
07.2021 - 02.2022
High School Diploma -
William Cullen Bryant High School