Lesli Mendez
Weston,FL
Summary
Dynamic business leader with a proven track record at Lighting and Electrical Solutions, excelling in strategic partnerships and customer relations. Recognized for driving company growth through market analysis and exceptional problem-solving skills. Adept at cultivating relationships and enhancing client engagement, consistently achieving high customer satisfaction and loyalty.
Overview
19
19
years of professional experience
Work History
Co-Founder
Lighting and Electrical Solutions LES Corp.
01.2020 - Current
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Secured lucrative partnerships by establishing strong relationships with key industry players.
- Drove company growth by identifying and penetrating new market segments.
Image Consultant
Freelance
02.2015 - 04.2019
- Maintained up-to-date knowledge on current fashion trends while staying true to timeless principles of style, ensuring relevance for diverse clientele needs.
- Exceeded sales targets consistently as a result of thorough product knowledge when assisting clients in selecting items during personal shopping appointments.
- Mentored aspiring image consultants through providing guidance on best practices, helping them establish successful careers in the industry.
- Cultivated a strong online presence through consistent branding across all marketing materials, including website design, blog posts, and social media content.
- Received consistent positive feedback from clients for delivering exceptional service, leading to increased referrals and repeat business.
Assistant General Manager
ONG Speroway
02.2010 - 11.2015
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Led team to achieve record-high customer satisfaction scores through dedicated service and attention to detail.
- Facilitated team meetings to discuss targets and strategies, fostering collaborative work environment.
Pharmaceutical Sales Representative
Biocross
03.2006 - 12.2009
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Expanded market share by identifying potential clients and successfully converting them to long-term customers.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
- Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.
- Led by example, fostering a positive work environment that encouraged collaboration and continuous improvement among team members.
- Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
- Educated physicians and pharmacists on drug use, benefits, dosage and risks.
- Achieved individual, territory and company goals for sales, market share, call metrics and sample distribution.
- Introduced, demonstrated and sold new products and systems effectively.
- Demonstrated strong product knowledge during client interactions, effectively addressing concerns and increasing trust in the product line.
- Organized various promotional events aimed at driving product interest among target audiences, resulting in increased leads and conversions.
- Serviced existing accounts on regular basis to maximize revenue.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Educated new sales staff on store policies and customer support operations.
- Researched potential clients and markets to prepare for appointments.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
Education
Associate of Arts - Public Relations Professional
Universidad Rafael Landivar
Guatemalala City10-2017
Associate of Arts - Image Consultan
Universidad Rafael Landivar
Guatemala City10-2017
Associate of Science - Pharmaceutical Representative
Universidad Mariano Galvez De Guatemala
Guatemala City11-2006
High School Diploma -
Colegio De Señoritas El Sagrado Corazon De Jesus
Guatemala City10-1998
Skills
- Business development
- Strategic partnerships
- Strategic visioning
- Customer relations
- Problem-solving
- Decision-making
- Customer relationship management
- Client engagement
- Adaptable and flexible
Languages
Spanish
Native or Bilingual
Italian
Limited Working
Timeline
Co-Founder
Lighting and Electrical Solutions LES Corp.
01.2020 - Current
Image Consultant
Freelance
02.2015 - 04.2019
Assistant General Manager
ONG Speroway
02.2010 - 11.2015
Pharmaceutical Sales Representative
Biocross
03.2006 - 12.2009
Associate of Arts - Public Relations Professional
Universidad Rafael Landivar
Associate of Arts - Image Consultan
Universidad Rafael Landivar
Associate of Science - Pharmaceutical Representative
Universidad Mariano Galvez De Guatemala
High School Diploma -
Colegio De Señoritas El Sagrado Corazon De Jesus
Similar Profiles
Marsell MikeMarsell Mike
Electrical Mechanic at ELECTRICAL CONTRACTING SOLUTIONS CORP.Electrical Mechanic at ELECTRICAL CONTRACTING SOLUTIONS CORP.
Cloe RoeselCloe Roesel
Lighting Controls Specialist – Technical Sales Team at Lighting and Electrical Sales Co. – LESCOLighting Controls Specialist – Technical Sales Team at Lighting and Electrical Sales Co. – LESCO
Jed McGregorJed McGregor
Trade Sales Representative at Cetnaj Lighting ~ Electrical ~ DataTrade Sales Representative at Cetnaj Lighting ~ Electrical ~ Data