Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Timeline
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Lesli Poz

Jonesborough,TN

Summary

Customer service professional with a proven track record at Starbucks, ensuring compliance with food safety and operational standards. Processes sales transactions accurately while resolving guest issues with speed and professionalism. Maintains a clean, organized workspace to support efficient operations.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks/ Kingsport TN
02.2025 - Current
  • Applied safety and sanitation procedures to maintain hazard-free, food-safe conditions.
  • Followed safety procedures to maintain hazard-free, food-safe work areas.
  • Maintained stock availability to ensure smooth shifts and uninterrupted cleaning operations.
  • Managed cleaning supply inventory to keep shifts fully stocked.

Sales Associate

Miniso/ Johnson City, TN
01.2025 - 07.2025
  • Processed sales transactions efficiently and accurately.
  • Maintained merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Maintained cleanliness of store environment.

Starbucks Barista

Ingles Market / Jonesborough, TN
08.2024 - 01.2025
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Organized workspace to streamline access to resources and products, enhancing team efficiency.
  • Ensured clean work environment by routinely wiping counters, washing dishes, and cleaning floors to support food safety and hygiene.

Education

Diploma -

David Crockett High School
Jonesborough, TN
05-2025

Skills

  • Cleaning and safety protocols
  • Point of sale operation
  • Product merchandising
  • Customer relationship management
  • Hospitality service knowledge
  • Attention to detail
  • Time management
  • Problem resolution abilities
  • Surface sanitation
  • Customer service

Accomplishments

  • writer in a literary journal 2024
  • partner of the quarter
  • Vice president in Drama Club of 2024

LANGUAGES

English

Timeline

Barista

Starbucks/ Kingsport TN
02.2025 - Current

Sales Associate

Miniso/ Johnson City, TN
01.2025 - 07.2025

Starbucks Barista

Ingles Market / Jonesborough, TN
08.2024 - 01.2025

Diploma -

David Crockett High School
Lesli Poz