Lesli Shaddix
Lincoln
Summary
Results-driven Office Manager with expertise in budgetary planning, staff training, and financial reporting. Proven ability to streamline operations and enhance team productivity.
Overview
26
26
years of professional experience
Work History
Office Manager
Freeman Service Company, Inc.
Lincoln
12.2009 - Current
- Managed daily office operations and administrative tasks to support overall business functions.
- Maintained accurate records and documentation for compliance and reporting.
- Answered phone calls, responded to emails, and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable, contributing to financial integrity.
- Maintained government contracts and certified payroll, ensuring compliance with regulatory requirements.
Home Health Markerter
MidSouth Home Health
Pell City
03.2005 - 07.2027
- Developed targeted marketing strategies to enhance visibility of home health services.
- Collaborated with healthcare professionals to create targeted outreach campaigns.
- Coordinated community events to increase awareness and engagement with home health options.
- Trained staff on communication techniques to improve client interactions and satisfaction.
- Designed promotional materials such as brochures, flyers and signage.
- Intake for individuals needing home health services for two counties.
Social Service Director
Gadsden Health and Rehab Center
Gadsden
07.2007 - 12.2009
- Created comprehensive care plans addressing residents' emotional and social needs to enhance individual well-being.
- Collaborated with healthcare staff to coordinate services for residents.
- Facilitated family meetings to discuss resident care and progress.
- Managed social service programs to enhance resident well-being.
- Maintained accurate documentation of social service interactions and outcomes.
- Facilitated employee trainings on case management techniques and best practices to improve service delivery.
- Facilitated meetings between clients and families and other professionals involved in their care.
- Acted as liaison among clients, staff, and external agencies to ensure cohesive support and resource access.
- Provided leadership in developing policies, procedures, and protocols for social service programs.
Social Services Assistant
Noland Health Services Inc.
Cook Springs
08.2001 - 03.2005
- Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
- Coordinated support plans for individuals based on their needs.
- Guided clients in navigating community resources and services to enhance their well-being.
- Facilitated communication between clients and healthcare providers.
- Maintained accurate records of client interactions to ensure continuity of care and support.
- Advocated for client rights in various service settings.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Offered emotional support and counseling to clients, fostering resilience and coping strategies.
Education
Bachelor of Science - Human Development And Family Studies
Auburn University
Auburn, AL12-2001
Skills
- Office management
- Budgetary planning
- Financial reporting
- Invoice processing
- Payroll processing
- Account reconciliation
- Report preparation
- Policy implementation
- Vendor engagement
- Banking operations
- Staff training
- Human resources
Timeline
Office Manager
Freeman Service Company, Inc.
12.2009 - Current
Social Service Director
Gadsden Health and Rehab Center
07.2007 - 12.2009
Home Health Markerter
MidSouth Home Health
03.2005 - 07.2027
Social Services Assistant
Noland Health Services Inc.
08.2001 - 03.2005
Bachelor of Science - Human Development And Family Studies
Auburn University