Summary
Overview
Work History
Education
Skills
Timeline
Intern
Leslic Padilla

Leslic Padilla

7435 Citronell Ave ,CA

Summary

Demonstrated expertise in customer service, problem-solving, computer systems, and data entry. Hardworking and passionate individual ready to contribute to team success in achieving company goal.Talented professional considered knowledgeable leader and dedicated problem solver, bringing years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs.Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

13
13
years of professional experience

Work History

Waitress

Buffalo Wild Wings
05.2024 - 05.2025
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Used cash registers and credit card machines to cash out customers.

Project Manager

ABM Parking Services
10.2018 - 05.2024
  • Oversaw everyday functions at assigned locations.
  • Handled facility management, human resources, and accounting responsibilities.
  • Maximized location usage through effective marketing.
  • Managed insurance claims process from initial incident to resolution.
  • Performed cash audits regularly to maintain accurate records.
  • Presented financial results to clients regularly and during monthly meetings.
  • Reviewed and analyzed accounting reports for accuracy.
  • Created budgets aligned with organizational standards.
  • Coordinate efficient payments processing and ensure on-time account reconciliation.
  • Coordinate employee activities across designated locations.
  • Handled employee counseling, disciplining, and termination processes.
  • Managed employee schedules and payroll to align with the budget.
  • Managed annual review process for hourly employees.
  • Developed thorough knowledge of operations and automated equipment.

Parking Manager

ABM Parking Services
02.2014 - 10.2018
  • Performed regular audits to verify cashier reports and identify discrepancies.
  • Handled large volume of customers during special events.
  • Verified integrity of all audit processes.
  • Directed personnel to uphold excellent quality in valet parking operations.
  • Guaranteed accurate financial record-keeping using advanced software tools.
  • Managed scheduling tasks and compiled payroll records using Excel and Blue Force system.
  • Conducted monthly safety training sessions.
  • Executed necessary discipline notices using appropriate protocols.
  • Oversee safety measures to reduce risks in facility.
  • Efficiently organized, maintained, and reconciled financial records using both manual and automated methods.

Supervisor

ABM Parking Services
06.2012 - 02.2014
  • Responsible for all revenue data and journal entries using Score 4 and JD Edwards accounting system
  • Collect, compile and input data and information to produce accurate profit/loss
  • Performed daily maintenance on mechanical parking equipment.
  • Executed pricing tasks by leveraging proficiency with retail equipment.
  • Proven record of using the right process for cash, credit cards, or other types of payment
  • Efficiently managed start and end of shift cash counts.

Education

Associates - Business

Rio Hondo College
Whittier, CA

East Los Angeles Community College
01.2008

High School Graduate -

Bell High
01.2004

Skills

  • Proactive
  • High Energy
  • Strong sense of urgency
  • Bilingual – Spanish
  • Fluent in English
  • Strong written communication skills
  • Strong verbal communication skills
  • Ability to work under pressure
  • Ability to work independently
  • Ability to work as a team member
  • Ability to work in fast-paced team environment
  • Typing
  • Data entry skills

Timeline

Waitress

Buffalo Wild Wings
05.2024 - 05.2025

Project Manager

ABM Parking Services
10.2018 - 05.2024

Parking Manager

ABM Parking Services
02.2014 - 10.2018

Supervisor

ABM Parking Services
06.2012 - 02.2014

East Los Angeles Community College

High School Graduate -

Bell High

Associates - Business

Rio Hondo College

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Leslic Padilla