Leslie Agnew
Chesaning
Summary
Responsible Waiter and Coffee shop worker, proficient in handling money, restocking merchandise and helping customers with any questions or concerns. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable Coffee shop worker and Waiter offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
1
1
year of professional experience
Work History
Waiter
Riverfront Bar & Grill
2023.04 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Informed customers about daily and seasonal specials.
- Used cash registers and credit card machines to cash out customers.
Coffee Shop Worker
Riverfront Bar & Grill
2022.07 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Cleaned many different forms of Dishes for Main Restaurant
- Taken different form of order through Drive-thru, Online orders, and Face-to-Face Verbal Orders
- Catered for Wedding parties
- Catered for Big parties in restaurant
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
Associate of Science - Psychiatric
Delta Community College Michigan
Saginaw, MI05.2024
High School Diploma -
Chesaning Union High School
Chesaning, MI05.2021
Skills
- Team Leadership
- Guest Satisfaction
- Opening and Closing Coordination
- Hospitality and Professionalism
- Ability to Adapt
- Leading Employees
- Daily Cash Management
- Team Player
Timeline
Waiter
Riverfront Bar & Grill
2023.04 - Current
Coffee Shop Worker
Riverfront Bar & Grill
2022.07 - Current
Associate of Science - Psychiatric
Delta Community College Michigan
High School Diploma -
Chesaning Union High School
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